The skill the world needs from you now.

2020 has been a challenging year. It has served up more flavors of adversity than Baskin Robbins has ice cream. Like COVID-19 itself, no one is immune to the stress in our system right now.

We need to recognize the pressure the people on our planet are feeling. Because pressure makes humans make poor decisions.

Under stressful conditions, bad choices compound. The result is escalation. A simmer becomes a boil. Smoke becomes fire. Self-control evaporates. I’ve been there. I’ve felt it in myself. I’ve seen it in others. It’s intensely powerful. And destructive.

Escalation brings out the worst in us. Yet it comes naturally. We all have the ability to trump a bad action or a bad comment with an even worse response. It becomes a competition to see who can inflict more pain, create more damage and elicit more anger. But it’s a competition that no one wins.

Yet escalation happens in homes and schools. It happens in the workplace. It happens in hockey games. And in bars where people watch hockey games. Escalation happens when police officers lose touch with their humanity. And when angry protestors don’t feel like their point is being received.

What The World Needs Now

What is less natural, but far more valuable, is de-escalation. Removing the tension from a situation. Recognizing when a poor decision by someone else requires a good decision by you, and me.

Don’t respond to anger with more anger, but with empathy. We need to demonstrate that we are listening. That we understand. And we are willing to make things better. Because there are times when we all need someone else to step in and help us adjust our settings when we can’t self regulate.

Key Takeaway

Calmness and compassion are as contagious as anger and fear.

*If you know someone who could benefit from this message, please share it with them.