An easy technique to keep you from quitting or compromising.

It is often difficult not to give in to temptation. You get hungry, tired, bored or frustrated and feel like quitting. Or eating. Or doing something that trashy talk show producers love, but your family and your boss don’t. Lately, I have been employing a technique that helps a lot in those situations.

Instead of quitting or goofing off, or drinking that beverage that doesn’t align with my fitness goals, I hold off for just 10 minutes. After 10 minutes, all bets are off, and I can give in or give up.

But then a funny thing happens. (Not like a Dave Chappelle-funny thing. Or a football-to-the-groin funny thing. More like a funny-how-well-that-works type of thing.) After 10 minutes I usually feel differently. My moment of weakness has passed. I get a second wind. Or I have simply forgotten what I was whining about.

90% of the time the 10-minute delay technique works for me. Simply agreeing to delay giving in means that I often don’t give in at all. This has a compounding effect over time. By spending more time focussing on a task you gain more traction. And by keeping your commitments you achieve your goals.

Key Takeaway

When you feel like quitting or compromising your commitments, wait just 10-minutes. You’ll be surprised how often you don’t end up giving in. Add this purposeful delay to your personal weaponry. It is an easy technique to use to get much better results than willpower alone can provide.

*If you know someone who could benefit from this message, please share it with them.

A little creative inspiration for us all from the US Postal Service.

Last week I needed to mail a check. Yes, this sometimes still happens. I went to the drawer where our mailing paraphernalia lives and pulled out a sheet of stamps. And I paused. I was struck by just how artful, detailed and interesting the stamps were. Then my wife Dawn said, ‘Don’t use those. I bought those for Johann.’ (My son Johann is really into trains, as you can read about in Never Be Afraid To Ask For What You Want.)

The stamps that got me thinking.

As I examined the stamps in our Stampatorium, spending far more time engaging with them than I ever imagined I would, I realized the US Postal Service could teach a master class on creativity. Because they infused massive creativity into a space that required none.

These are current US Postal stamps, as of this posting. How cool are these? I mean, it’s the sun, and the sun is super hot. But the design and idea are way cool.

The Stamp

The postal stamp has no reason to be cool or interesting. After all, its only job is to tell the Postal Service that the delivery fee has been paid. It could simply say PAID, and it would have met the minimum requirement. Heck, it doesn’t even need to do that. It could be a black square that you put on your white envelope and that would serve as a signal that the fee had been paid.

America’s first stamp from 1847. I think that is the guy from the Ben Franklin Stores. Although it looks like one of the guys from the 80s Hair Band Reunion Tour, who is now in his 80s.

Pushing The Envelope

Instead, the US Postal Service has created an endless parade of tiny works of art to adorn our envelopes. They are ever-changing, covering every season, every category of honor and commemoration you can think of. And plenty that you would never have thought of. But don’t worry, the Director of Stampology at the USPS has spent a lot of time thinking about it for you.

Some Super Stamps

As a result, stamps not only are interesting to look at, they often tell an interesting story, or teach a valuable lesson, within the bounds of a one-inch square. In fact, they do such a great job, that people collect them, trade them and sell them. In fact, my head high school track coach, Tom Jennings, had an entire business selling stamps, that all started with a stamp collection he had when he was a kid. And the only reason a kid starts collecting stamps is that stamps are cool and collectible.

Why Hello Stamp!

The Big Question

The postal service saw an opportunity to turn a tiny, forgettable touchpoint into their hallmark. Which should inspire all of us to ask:

Which touchpoints could I turn into differentiators or signatures for my business or personal brand?

As the postal service has shown us, anything can become a signature element of our brand. Just look around. Find the most boring element within your brand, or within your personal ecosystem, and do something interesting and differentiating.

Beautify America though stamps and plants.

My Calling Card

Can’t think of anything? Call me at 614-256-2850. If I don’t pick up you’ll get my voicemail greeting which always has a non traditional message. In fact, people often text me and tell me they are about to call just to hear my voicemail greeting. Which means people call me who don’t even want to talk to me because I have made something boring interesting. You can do that too.

Key Takeaway

Find your special thing. The thing that didn’t have to be special. That usually isn’t. But that you made special. That thing will not only add joy, intrigue, or interest to others, it will make you more memorable.Which means that when opportunities come along, you will be thought of first.

*If you know someone who could benefit from this message, please share it with them.

Are you offering others promises of what you can do, or proof?

Winning new business is exciting. It means you convinced a customer or client to take a chance on you. (Like ABBA said.) But at this point, you are selling the promise of what you can do for them. Because in the beginning, the promise is all you’ve got.

The best moment in business is when a customer or client comes back for the second helping. Because this time it is not because of a promise you made them. It is because of the proof you gave them. (It’s in the pudding.)

The first transaction is based on your promise. The second is based on your proof.

The first engagement is based on hope. The second engagement is based on expectations met. Businesses live and die based on met expectations. Which is why repeat business is so important. It is the lag indicator that you are offering value and a positive experience.

If you track just one measurement on your way to success it should be repeat purchases. It is the pass-fail measure of long-term success. Because without repeat purchasers, you will run out of new prospects. And your business will be all grind, and no bump.

Recent History

Last week I had two great repeat experiences.

First, The Weaponry, the advertising and idea agency I lead, got a call from one of our first-time clients. We were almost done building a website for this client, and they called to tell us they want us to take on another website build for another division of their business.

Second, we had our first creative presentation to another new client. At the end of the presentation, The Boss Man told us he wanted us to work with their procurement team to get set up as an official, long-term supplier. Boom!

These second projects came because we lived up to expectations. We passed an important test. We weren’t one and done, like a University of Kentucky freshman basketball player. Which means we are running a sustainable business.

A Personal Note

The same principle holds true in your personal life. You get a first shot at relationships, opportunities, and trust based on the promise of delivering the goods. The second shot comes because you proved you were worthy the first time. Keep delivering and good things just keep coming your way.

Key Takeaway

Winning new business is simply an opportunity to prove what you can do. It is where the hard work begins. Make sure to deliver on the promises you made to that first-time customer. Because when you do, they’ll come back for more. And businesses only thrive if happy customers keep coming back for more.

*If you know someone who would benefit from this message, please share it with them.

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The secret to success summarized in just 11 words.

If you want to be successful in life there are no shortcuts. But there is a short formula for success that is easy to remember. Because it rhymes, like LeAnn and Buster.

Here it is:

Early to bed. Early to rise. Work like hell. And advertise.

-No One Really Knows Who Said It First

It’s a simple statement. Just 11 words. And 4 periods. Like a hockey game that goes into overtime. But it is dense in value.

Early to bed. It’s a reminder to get plenty of sleep. If you want to accomplish great things you’re going to need all the energy you can get. Your bed is your recharging station. So treat yourself the way you treat your smartphone, and make sure you get recharged to full power every night.

Early to rise. Getting up early is the best way to make the most of your day. Waking up early gives you bonus time to get more elective work in before the mandatories of the day. Remember, it is your elective activities (exercising, reading, studying, writing, practicing, preparing, volunteering, etc.) that separate you from the masses. By that, I mean the general population, not the church services.

Work like hell. Work creates value. The more you work the more value you create. The more value you create the more you are compensated. Note: the compensation goes far beyond money. Note Note: the compensation also includes money. #AwYeah!

And Advertise. To maximize your positive impact on the world people need to know you exist. You need to be top of mind. When you are top of mind more great things come your way. You need to share the word about your capabilities and willingness to help. Adverting helps people connect their dots to you. It helps others solve their problems with your help. Which makes you more valuable to the world.

Key Takeaway

Start each day early to accomplish as much as you can. Put in as much work as you can. Because we exchange work for gold (gold metals and medals, gold moments, gold relationships, etc.) Let people know who you are and how you can help them. Because the world is full of challenges that you can help overcome. Then get to bed early to rest up and get the most out of tomorrow too.

*If you know someone who could benefit from this message, please share it with them.

To be your best always be wet clay.

Throughout your childhood, you are wet clay. Moldable, impressionable, flexible. Capable of becoming anything. Sometimes a mess. But always ready for change and improvement. And always ready for your big scene with Demi Moore and Patrick Swayze.

Most people remain wet clay throughout their schooling. And into the beginning of their careers.

Then people separate into 2 groups.

  1. Those who dry and (James) harden. (Either they throw themselves into the kiln or are simply left out to dry.)
  2. Those who continue to evolve.

Key Takeaway

Don’t harden. Remain wet clay. Remember that you are not finished until you are dead, or give up. Keep growing, learning and improving. Keep working towards those goals you set when you still felt like wet clay. Because you are wet clay as long as you think you are.

*If you know someone who could benefit from this message, please share it with them.

5 Motivational reads for the day after Labor Day.

The day after Labor Day is one of my favorite days of the year. It’s not because people stop wearing white pants. I love me some white jeans, and I usually break them out this week when everyone else’s white pants start smelling mothbally.

I love this day because it is the real start to the new year. When I first started school, Labor Day was the kickoff. The same was true for fall sports. Which makes now a natural time to start your own year.

Today, offices return to full strength after being down players throughout the summer. And from today until Thanksgiving, pumpkin spice joins the realm of gold, frankincense and myrrh the way Neil Young joined Crosby, Stills and Nash. (Side note: Did you know Neil Young is now married to Daryl Hannah? How weird is that?)

If you need a little motivation to kick off your best year ever here are a few timely reads I suggest checking out.

5 Motivational Post-Labor Day Reads

  1. Why September 3rd is the real New Year’s Day.
  2. Why September 6th is the most important day of the year.
  3. Right after Labor Day is the best time for all professionals to do this.
  4. Two questions to refocus your career every Labor Day.
  5. Why there has never been a better time to wear white.

Have a great day! Have a great year! And keep rocking those white pants.

How to use the power of unhappiness as motivational fuel.

The more of life that I experience the more I realize that my happiness is fueled in large part by my unhappiness. It feels dumb to write such a thing. But it is absolutely true.

Here’s how it works.

  1. I have a vision for who I am, and what my life is like.
  2. Everything that is already aligned with that makes me happy.
  3. All the areas where I fall short of my vision make me unhappy.

The unhappiness is a combination of unsatisfied, disappointed, frustrated, and embarrassed. However, that unhappiness is where my motivation comes from.

Family And Friends

In my head, I see myself as a great parent, husband, friend, and family member. But in reality, I am not always great at those roles. Certainly not as great as I want to be. I’m not as level-headed or as patient with my kids as I would like. I am not always as supportive or responsible as a husband-partner as I should be. I’m not always the kind of friend who walks in when the world walks out, or whatever the cross stitch about friendship in your grandma’s bathroom says. And I am unhappy about all of this.

Business

As an entrepreneur, I experience a lot of unhappiness. Because I have significant goals and expectations of my business. And I have high expectations of myself as the leader of the business. But if it all came to an end tomorrow I would be massively disappointed that me and my businesses didn’t accomplish more. Which is how the first kid tossed out at the National Spelling Bee must feel.

However, that unhappiness I experience, which stems from my personal and professional shortcomings, drives me to work, grow and improve. That drive is a huge source of happiness for me.

  • The work makes me happy.
  • Growth makes me happy.
  • Improvement makes me happy.
  • Hitting new milestones makes me happy.
  • Contributing the way I expect to in my relationships makes me happy.
  • Clapping along, and feeling like a room without a roof makes me happy.

Getting To It

Getting up at 6am to get back to work makes me happy. (It is currently 6:55am and I am about to finish writing my second blog post of the day.) Every step forward makes me happy. Executing the plan makes me happy. Laying the groundwork makes me happy. And watching Adam Sandler golf movies makes me happy. Especially when he fights Bob Barker. #ThePriceIsWrong

I recognize that I don’t have to be at the destination to be happy. Traveling there does the trick. Building, growing, and progressing are highly rewarding. As long as I am on the right path and moving in the right direction I get a little happier every day.

Key Takeaway

Your unhappiness is a great navigational tool to lead you to happiness. Determine the source of your unhappiness and you will know the direction to travel to find what you are after. Lose weight, get in shape, start that thang you always wanted to start. Do more. Strengthen your weaknesses. Become the person you always wanted to be. Those things can lead to a lot of happiness. Unhappiness is simply point A. Let it motivate you to get to point B.

*If you know someone who could benefit from this message, please share it with them.