Advertising is typically thought of as a creative endeavor. More Art Garfunkel than science. But here are 11 simple truths about making great and effective advertising that every marketer, businessperson and communications professional should know. At The Weaponry, these truths drive everything we do. Here they are in a particular order.
11 Truths About Great Advertising.
1. It stems from great strategy: All great advertising and marketing begins with a great strategy. You have to know how you win. You need to know which of your advantages to leverage. You need to know who your audience is. And what they need to hear from you in order to give you their money, their vote, or their blood.
2. It differentiates. Great advertising sets you apart from the crowd. You are no longer a commodity. You are special. Like that little girl from The Help. This is the power we build into strong brands. It makes you irreplaceable. You want to be seen as a special exception. Be the option that sparkles and calls your customer’s name. They have to think, This is the brand that gets me.
3. You haven’t seen or heard it before. Great advertising feels new. It tickles a part of the brain that has never been tickled before. It offers phrases, imagery, design, or attitude that you have never encountered before. Which helps your advertising land in a new place on the perceptual map. Like new art. Or Chipotle. Which is why so many new food concepts are now described as the Chipotle of their cuisine type. You also know that Chipotle has built a strong brand because when people tell you they are going to grab Chipotle, you don’t imagine them grabbing a smoke-dried jalapeno.
4. You have to earn a longer leash to create it. Great advertising often represents a perceived risk. Because it feels different than what you’ve seen from the brand or the category before. Which means that the client-approver needs to trust the creators. The client approvers must trust that the creators have their best interest at heart. They must trust that this is a smart and calculated departure from the past, or from a norm. (Norm!!!) They must trust that you know what you are doing. This type of trust, which I call earning rope, or earning leash, takes time. Sometimes this is earned through a handful of interactions, like during the new business pitch process. Sometimes this is earned over years of working together. But without first earning trust, advertisers are less likely to jump the gap with you. (Which has nothing to do with mugging people at The Gap. Or minding the gap. Or Michael Strahan.)
5. It avoids layers of approval. Great advertising doesn’t get approved by an army of approvers. The more approvers that are involved, the more likely the work gets pushed right back to the center of the expected range from your category. The people who will be approving the great work should all be in the room or on the Zoom when the great work is presented. They should be exposed to the strategic thinking and the insights that birthed the idea. And they should be able to compare the work in question to the other ideas presented and their relative merits. (Not the merits of their relatives.)
6. It can not be evaluated devoid of the strategy. To judge great creative work you need to know the strategy. This is critical. If you don’t know the strategy the work can’t be right and it can’t be wrong. The strategy represents the aim of the work. Without knowing the aim, you can’t know if it hit the target. Armchair quarterbacks don’t know what the insiders know. You have to know the insider information to judge the idea and the execution.
7. A great idea gets better partners than your budget deserves. Creative people love creative ideas. They are more interested in bringing a creative idea to life than making money. Which means they will often slash their rates or even do work for free to be involved in great creative work that they can add to their portfolio, reel, or website. As a result, a great creative idea attracts talent and resources beyond what you can afford. So great ideas often get favorable treatment and privileges that ordinary work does not. In turn, it gets even greater at each step in the process.
8. You have to sweat the details. To make great advertising, you have to start with a great idea. But then you have to pay attention to all of the details throughout the process. You have to set high standards for every aspect of the work, and then be vigilant, and critical, to ensure that every element is done right. The words, colors, imagery, size of everything, performances, sound, casting, announcer, kerning, leading editing, graphics, photography, and retouching all have to be right. A flaw in any of those areas can ruin the whole thing. Like the pea under the mattress, the fly in the soup, or the toothy grin on Mona Lisa.
9. It causes envy. Great work may seem subjective. And in some ways it is. Supreme Court Justice Potter Steward once remarked that hardcore pornography may be hard to define, but “I know it when I see it.’ The same holds true for great advertising. The measure I always use is that it creates envy. When I see great advertising, I wish I had created it. I wish I had it in more portfolio. I wish I could brag about it. In fact, when I am hiring creative talent that is my requirement. The candidate must have work in their portfolio that makes me jealous. That’s what great advertising does. And indeed, great work of any type should create envy. (Side note: Don’t you wonder just how much hardcore porn Justice Steward has seen?)
10. It drives results. Great advertising can’t be great without driving results. Results don’t just mean sales. Because there are other factors that advertising can’t overcome that impact a final sale. But great advertising must drive interest, or engagement, inquiries, calls, store visits, website traffic, leads, votes or whatever it was intended to do. Ultimately, this is the measure that trumps everything else. (That was not a political sentence.) Agencies and marketers alike win when the work works.
11. It makes people look forward to your next idea. Great advertising flips the dynamics in the favor of the advertiser. The audience no longer sees you as an interrupter. They see you as interesting, entertaining, smart, or funny. They see you as adding value to their lives. And when you do that, the world looks forward to what you do next. They want to know what great idea you will share next. Whether it’s your funny Super Bowl commercials, your engaging content, your frame-worthy print ads, your stunning billboards, or your crazy stunts, great advertising means you are no longer interrupting. You are anticipated. You are sought out. This is the ultimate benefit of great advertising. The gatekeeper is keeping an eye out for you. And when you appear, they invite you to cut the line and make your way inside.
Key Takeaway
Great advertising is fundamentally different than technically sound advertising. It is created differently. It is approved differently. It triggers a different and more valuable response from your audience. Great advertising offers tremendous value and creates advantages that help you win your unfair share of the pie. If your advertising is not great, revisit this list to understand why and where it may have gone wrong. Then fix it. You always have the ability to get it right.
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+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.
Adam Albrecht Blog 