Category: business

Why brainstorming is a bad idea and what to do instead.

I have never liked brainstorming. Ok, that is not entirely true. At first, I loved brainstorming. You know, the classic meeting that sounds like barnstorming, but without the barns, biplanes and scarves. In brainstorming sessions, a group gathers in a conference room with markers and candy to generate a collective storm of creative ideas that come from the brain.

In the very beginning of my career, I loved these meetings because I was good at them. Brainstorming sessions allowed me to show off just how stormy my brain was. I would blast the room with my ideas. I would build on the ideas that others stormed. I felt like I was in my element. Like a hottie in a swimsuit contest in Panama City on Spring Break.

But then I started realizing what was really happening in those brainstorming sessions.

  1. A small number of people shared a large number of ideas.
  2. A large number of people shared a small number of ideas.
  3. Too many people weren’t sharing any ideas. They were just eating the candy.

Boo.

The key to valuable ideation is volume and variance. You need to generate a lot of ideas. Because great ideas are a percentage of total ideas generated. You also need variance because you want different types and styles of ideas to compare and contrast with each other to weigh the relative benefits of each approach. If your volume is low, or your variance is low, your options are low. And your creative possibilities are limited.

Social dynamics also degrade the potential power of brainstorming sessions. The loudest and most influential people tend to Boss Hogg the air time. They create a hierarchy that prevents others from wanting to share ideas or stick their neck out with contrarian ideas. Which is what brainstorming sessions must have to provide maximum value.

Once I recognized how inefficient these group thinking sessions were I became a born-again non-brainstormer. And I have never liked them since.

A Better Solution

The best way to create the most ideas is to have people think on their own and write down as many ideas as possible. By ideating independently, each person maximizes their thinking time, which leads to more ideas, and a greater range of exploration. An hour spent with 10 people generating ideas independently means everyone has 1 hour of air time. That’s 10 hours of idea generation. Which beats 10 people together sharing 1 hour of air time every time. (See the talk show The View for proof.)

For maximum effectiveness, the ideas should be collected and shared anonymously, so they are evaluated without biases towards their creators. Once all of the ideas are available it is valuable to gather, evaluate, discuss and build on the ideas as a team. And you can still serve candy and sniff markers.

At The Weaponry, the advertising and ideas agency I lead, we’ve created something we call Seed Sessions. In these sessions, we share a broad range of pre-generated ideas that we call seeds. Each seed is shared as a slide with 3 elements.

  1. The name of the idea
  2. A short paragraph summarizing the essence of the idea
  3. A visual representing the idea

In a Seed Session, we may sow anywhere from 20 to 40 seeds. We discuss the ideas and build on the favorites. Everyone in the room has the opportunity to feed and water them. We shine sun on the favorites. And by the end of the session, the seeds have grown into vibrant plants full of potential.

The Seed Session process offers a great way to maximize idea generation and utilize the collective intelligence of the group to identify and build on the best ideas. Which is exactly what brainstorming sessions are intended to do. *Unless brainstorming sessions were actually created by candy companies to sell more candy to adults. Which is a pretty sweet idea.

Key Takeaway

Great ideas create competitive advantages for organizations. To generate the best ideas you should maximize both the volume and variance of your ideas. This is best done through individual ideation, which maximizes thinking time and minimizes social inhibitors and biases. Share the generated ideas and build on them together. It’s the greatest way to harness the collective brain power of your team.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

12 Lessons I have learned from 8 years as an entrepreneur.

When I set out on my entrepreneurial adventure 8 years ago I had a lot to learn. So I became a student of entrepreneurship in the same way that I became a student of Journalism, Psychology and Bratwurst at The University of Wisconsin. I read books, magazines, and blogs. I talked to friends who were entrepreneurs and business leaders. The non-standardized tests started in April of 2016 when I launched the advertising and ideas agency, The Weaponry. And I am still tested every day.

8 years later, I can’t imagine my career without this chapter. I have learned a lot about what it takes to launch and run a business. It turns out there is a lot more to it than printing up a batch of business cards and cool company t-shirts. (Although you should do those things too.)

I wanted to share 8 lessons I have learned along the way. Because 8 ideas from the past 8 years seemed well-balanced. But I had too many lessons to stop at The Ocho. So here are 12-ish lessons I have learned that you should know if you are thinking about starting your own business, or if you already have a business and you now need to get your fecal matter straight.

12 Lessons I have learned from 8 years as an entrepreneur.

  1. Don’t quit your day job*. This is the most important lesson. Start working on your new business as a side hustle. Use your nights and weekends to study, plan and create your business. Use the income from your day job to fund your embryonic startup. Start generating revenue from the new entity. Then, as your startup indicates that it will be able to replace your required income, you can transition out of your full-time employment. But allowing your startup to grow as a side hustle will take a lot of pressure and stress off the early stages of entrepreneurship. From my first paid project to leaving my day job was 5 months. But a year or two of side hustling is not crazy. It is time well spent. *Note: This lesson is only for people who currently have day jobs. If you don’t have a day job the next 11 lessons are for you.

2. Good people are gold, Pony Boy. Business is the ultimate team sport. A great business is simply a great team of people running great plays. Find the right people. Treat them well. They will make the company and the culture amazing. As an entrepreneur, you get to pick your entire team. It’s one of the best parts of entrepreneurship. That and picking the dress code.

3. Good processes make it happen. Your systems and processes enable success, reduce friction, and organize the organization. Determine your organization’s way of doing everything. Write it down. Share it broadly. It ensures that everyone in your organization knows that you always pass the Dutchie on the left-hand side. Don’t worry if the process isn’t perfect. You can always improve it when you discover a better way. Read The E-Myth by Michael Gerber and Traction by Gino Wickman to help you dial this in.

4. Great creative thinking is key. As an advertising and ideas agency, creativity is what our clients come to us for. This has to be great or nothing else matters, like Metallica said. However, all entrepreneurial organizations should focus on creative thinking. It is how you get things done when you don’t have all the resources you wish you had. And it is how you beat competitors who always do things the same old way. Because creativity creates competitive advantages.

5. Great customer service is a must. This is why your clients stay. Always think about your service, and how you can make it better. We want to treat our clients so well that they never want to leave. And we want to make sure they hire us again when they leave their current job for a new opportunity. This has happened more times than I can count. And I am relatively good at counting.

6. Business development is critical. You have to put focused effort into expanding your business. There is natural attrition that happens in business, even if your product and your service are great. The economy plays games you can’t control. So do a dozen other influences. Businesses that forget to find new customers eventually die. Sometimes they die slowly. Sometimes they die all at once. But the net result is the same.

7. Trust is everything. At the beginning of your entrepreneurial adventure, people will take a chance on buying from your new entity solely because of you. The company will have no real track record or history of doing what it says it will do. But you do. Be a trustworthy human. That personal trust will be the bridge that gets early customers to try your offering before you have real proof that your business is as good as advertised. (Also remember to advertise that you are good.)

8. Build in a fair profit. It’s not enough to have paying customers. You have to understand the cost of your goods or services. Then you have to build in a fair profit. Which means if your offering costs you $100 to deliver, you must charge $5, $10, $20, or $100 on top of that to make sure the business makes a fair profit. That profit is what keeps the business sustainable. Some customers and most procurement departments will try to beat the profit out of your business. Don’t let them. Know what you need to make, know your value, and stick to it. Like a cocklebur on corduroy.

9. Share the success with your team. Business success is team success. You have to recognize and celebrate the contributions of everyone involved. When you do, a good team is eager to create even more success. That stuff is addicting. Like Dot’s Pretzels.

10. Relationships are extremely important. The personal relationships you create help create your success. Those include your relationships with your team, clients, partners, vendors, bankers, brokers, accountants, lawyers and the media. But all your relationships matter to business. Because you never know where your next referral will come from. And you never know who you may need as a character witness. Or who may be carrying an extra kidney that you may need one day. And don’t neglect your relationships with your family to make the business work. My relationship with my wife Dawn has been the most valuable relationship on my entrepreneurial adventure. And I get to spend more time with my kids now as an entrepreneur than I did as an employee. Which is perhaps the biggest win of all.

11. You have to keep experimenting. Business success is an interesting combination of running tried and true plays and trying new things that create new advantages. It’s kinda like the way you have to keep things spicy in your romantic relationship. Businesses that keep experimenting with new technology, new offerings, and new models survive changes. So stay on your toes. (If you have toes.) Watch the horizon for change, both in your industry and the broader economy. Expect that the future will be different than the past and you will be prepared for the strange changes. Like David Bowie said.

12. Create a newsletter. This is a great way to stay in contact with your community, which includes team members, customers, partners, supporters, potential customers, potential employees, the media, fans, and your parents. Add value through each issue. Share your news and successes. Social media channels are beyond your control, and it can be challenging to get your message in front of your audience there. But a newsletter is your own media outlet. It is like an express train to your audience’s inbox. Choo Choo! We use Mailchimp for our newsletter. There are many good options you can find using the Googler. You can sign up for The Weaponry newsletter here to see how we do it.

Bonus

13. Learn to spell entrepreneur. When you become one you end up writing the word a lot. At least you do if you have a blog sharing your experience as an entrepreneur. To spell entrepreneur, remember that all of the vowel holes start with ‘e’ and you come last. Which is how I remember that there is a ‘u’ after the last ‘e.’

Key Takeaway

Starting your own business is an exciting and rewarding adventure. It enables you to design your own life. It combines the thrill of competitive sports with the satisfaction of having a positive impact on your team members and your community. To start your journey, do some prep work. But then get going. You will learn what you need to know along the way. Remember to always bet on yourself. It is the safest bet you will ever make.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

The Weaponry turns 8 years old!

When I first started my career in advertising I dreamed of starting my own agency one day. And one day I did. That one day was eight years ago. Today, I can say that there is almost nothing better than to say that your one day happened in the past. That your one day has an actual date. That your one day is not a hope, dream, or wish. It is part of your permanent record. Like that suspension from high school.

How It Happened

I didn’t just dream about starting my own business. I envisioned it. I planned it. I took action. And I made it happen. I did what I told myself I would do. And because I did, I started believing that I could take on other big challenges. Like starting a blog, writing a book, or swallowing a spoonful of cinnamon without crying for my mommy.

You may have noticed there were a lot of ‘I’s in the last paragraph, eleven to big exact. That is because it takes a lot of personal action, initiative and determination to start a business. But once you’ve started, it takes a lot of weness to keep it going. I am extremely thankful to our talented team of Weapons for building The Weaponry into the organization it is today.

The Weaponry was born on April of 2016. (I know that because I checked its born-on date, like a can of Budweiser from 1996.) In the beginning, it was a huge accomplishment to get to our first birthday. In fact, it was a huge accomplishment to make it to each of our first 5 birthdays, because such a high percentage of businesses don’t last 5 years. Kinda like a Kim Kardashian marriage.

But the thing that I love most about The Weaponry turning 8 years old is that there is no real significance to it. 8 years is not a memorable milestone. The business is simply taking care of business. Like Bachman-Turner Overdrive. If we put out a press release saying The Weaponry Celebrates 8 Years of Business no media would reshare our news. Except maybe The Adam Albrecht Blog. Because I know a guy there.

No Surprise Party

The other thing I love about turning 8 years old is that it is not a surprise. No one worried when we hit 7 years that we wouldn’t be here for the 8th. We didn’t eke out another year by the skin of our teeth. (Although I have never understood that saying. And I’ve never met a dental dermatologist.) Quite to the contrary, The Weaponry has had our two best years in 2022 and 2023, growing steadily each year.

Key Takeaway

When you start a new business there is a lot of instability. Which is part of the fun. And most of the challenge. But there is a great reward in reaching stable ground. It’s important to appreciate the steadying effect of hard work, smart systems, tested processes, a strong team, and accumulated experience. They make your business more predictable. Undoubtedly, there will always be more challenges ahead. And you will be ready for them when they come.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

4 Keys to entrepreneurial success I wish I had known before I got started.

I am asked about my entrepreneurial journey a lot. It seems that far more people are interested in starting their own business than ever sail their own entrepreneur ship. If you are considering starting your own business, either as a side hustle or as your main hustle, here are 4 things that I have done that I highly encourage you to do too.

1. I Took Action. 

Everyone has a dream. And I dreamed of starting my own advertising agency for a long time. But to actually start your own business you have to move beyond dreaming to doing. Starting in the fall of 2015 I took an endless series of small actions that led me to today. My business, The Weaponry, will turn 8 years old next month.  So if you want to make sure you don’t die with your dream still inside you, take action to make it real. (Also look both ways before you cross the street.)

Suggested readings to spur your action:

2. I Saved. (Not Like Jesus)

As a professional creative thinker, I take lots of risks with idea exploration. However, I am fiscally conservative. I have been cautious with our expenditures, our office space and our staffing size. I have been conservative about leaving cash in the business, versus taking it home as part of my return. As a result, The Weaponry has strong reserves to outlast downturns. This was a key reason I didn’t panic at the disco in 2020 during the Covid Cray Cray Fest.

3. I Planted Seeds.

Business development is critical to creating a pipeline of opportunities. Over the years I have stayed in touch with old friends. I’ve made one hundred billion new friends. I have had phone conversations, chocolate milk meetings and lunches. I have volunteered my time. I have guest lectured and given talks. I write a blog. I wrote a book called What Does Your Fortune Cookie Say? I co-wrote a book titled The Culture Turnaround with Jeff Hilimire. I have given interviews and served on committees and boards.

All of those things are like planting seeds. You never know when they will sprout or what they will turn into. So keep planting seeds and watch what happens, with Andy Cohen.

4. I Delivered

The best source of new business is a happy client. And you develop happy clients by delivering for them. (Especially if you are an obstetrician, or a milkman.) The Weaponry has grown by keeping our clients happy and expanding our work with them. We are also expanding by having happy clients leave for great new jobs and bringing us with them to their new companies. I have a really great team. And I appreciate all that they do for our clients. It is why we are still here, and still growing strong.

Key Takeaway:

To develop a successful business you have to take action. Without action, you are just a dreamer. You have to save money so that you are prepared to weather the storms that will surely come. You must keep planting seeds by creating and nurturing relationships and providing value to others. Then you must deliver the goods. Nothing grows a business like happy customers. None of it is easy. And none of it is that hard. It is simply the price you have to pay to get what you want in life.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

6 Key lessons from the biggest days of my career.

I have been thinking a lot about my Pivotal Days lately. Last week I shared a post about the importance of knowing your Pivotal Days. These are the days that have the biggest impact on your career and your life. They are the days that alter your path and your trajectory. And perhaps your tax bracket, zip code and Wikipedia page. 

The reason it is so important to know your Pivotal Days is that they help you develop wisdom. Wisdom does not come from experience. It comes from reflecting on your experience. When you analyze your past you learn and grow. By reflecting on your most positively impactful days you learn how to create more of them. Because success leaves clues. Just like bad criminals. #BlackLeatherGlove

Reflecting on my Pivotal Days has taught me the following:

  1. Take action. My advertising career started when I literally got off the couch and made a phone call. I stopped overthinking and procrastinating. I dialed 10 numbers. And my life changed. Boom.
  2. Ask For What You Want. It’s a very simple premise. But it opens more doors than you can imagine. (Unless you have a really good imagination, in which case it opens all those doors that you can accurately imagine.)
  3. Prepare for your opportunities. Not all of the magic happens on the Pivotal Days. Preparation fuels dreams. In many cases, you have to do the hard work ahead of time. So when the opportunity arises on those big days, you are ready to shine bright like a diamond.
  4. Take Risks. Sometimes the gold is on the other side of the gap, and you have to risk the leap to get it. This happens when you take a new job, become an entrepreneur, make an investment, write a book or ask that special someone for a date. Especially when that special someone is a co-worker and it would be super awkward if it didn’t work out. (But it did work out.)
  5. Bet On Yourself. You have to believe that you are the pivot point. You are the secret ingredient. That you have the superpower. That you have the invisible key to unlock success. When you believe that you are the difference maker you should go all in on your abilities. There is no safer bet in the world than to bet on yourself. Because you can stack the deck in your favor through your hard work, determination and resiliency.
  6. Enthusiasm Matters. There have been several pivotal moments in my life and my career when my enthusiasm got others excited. They bought into a vision because I was so bought in. They believed that I had both the right vision and the energy to make the vision come true. Be that person. Energy is contagious. Like yawns. And giggles in church.

Key Takeaway

Know your pivotal days. Reflect on them. Understand what contributed to them. Because when you understand the causes of your pivotal days you can create more of them.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

The 10 Super Bowl commercials I loved!

Super Bowl LVIII is in the books. The game was good. Especially if you like overtime. And long field goals. Usher got a passing grade. But more importantly, there were plenty of good commercials for the Chiefs and 49ers to play football around.

Today there will be a lot of talk about what commercial was the best. Which is a silly debate. Because if you like a commercial you saw yesterday, remember it today, and are now considering purchasing something from that advertiser, they won. Although, it’s hard to purchase a Jesus.

So rather than pick one winner. Here is a set of 10 winning Super Bowl advertisers and their commercials that made me like their product, service or brand more today than I did before the game.

10 Commercials That Won Me OverDuring the Super Bowl

Reese’s: Yes! (Caramel)

This spot announcing that Reese’s now has peanut butter cups topped with caramel was amazing. The message was simple and compelling to people who like such things. (And I like such things.) The extreme reactions to the announcement was hilarious. At my house, we rewound the commercial to watch all of the reactions several times. We paused the spot to take in all that was happening within the featured living room. If you haven’t done the same, do it now. Great job offering a cool new SKU Reece’s. And thanks for the head through the wall, the hula-hooping dog, and the duct tape on the coffee table. I saw it all.

Google Pixel 8: Javier In Frame

This was a cool and compelling technology introduction. But it quickly became a great story about how technology can impact your life. It was a sweet love story that couldn’t have been captured on camera, until now. It’s always risky running a touching Super Bowl spot, rather than a can’t-miss football-to-the-groin commercial. But you pulled it off nicely Googs. And now I think that you are really trying to make the world a better place, not just selling me search terms.

Poppi Soda. The Future of Soda is Now

Soda pop has not been a growing market for years. Teas, waters and flavored seltzers have become more sensible replacements. But Poppi Soda has a new and refreshing take on the category. And they used the Super Bowl as a stage to say that soda pop doesn’t have to be what it once was, Pony Boy. I tried my first Poppi Soda yesterday, and I loved it. It was exactly what I wish soda pop was. Low sugar. But not no sugar. (Honey-honey.) We may look back at this Super Bowl as the catapult that launched a significant soda pop shift. If so, I hope this blog post makes it into the National Soda Pop History Museum, which I assume is in Minnesoda.

Etsy: Gift Mode

This spot looked the part of an epic period piece spoof. The commercial captured the moment when France sent The United States The Statue of Liberty. It was hilarious. The spot reveals that the recipients, Americans, now felt put out that they had to send a thank-you gift to France. But they found the perfect gift, a handmade cheeseboard, on Etsy, thanks to the new Gift Mode.They don’t fully explain how gift mode works. But I feel like I should check it out because France was sure happy with their gift.

Pluto TV: Couch Potato Farms

This commercial for Pluto TV was funny and attention-getting. It utilized the perfect Super Bowl commercial formula: simple premise + epic execution + humor = memoralikability. In this case, Pluto TV shared that they have so much great content, that they create perfect conditions for couch potatoes. Plus they dropped the line, ‘I like romantic murder.’ The writing, direction, acting and potato costumes were excellent. Pluto TV is now on my radar. 24 hours ago it wasn’t.

Verizon: Can’t B Broken with Beyoncé

This is a great message that while it is possible to break the internet, you can’t break the Verizon network. Even with Beyoncé. Or Bar Bey. And if she can’t break it, it can’t be broken. Now that’s reliabilité.

Uber Eats: Don’t Forget.

Uber Eats presents a fun and funny concept that if you want to remember that Uber Eats delivers practically anything, you need to forget something else. And when you do, hilarity ensues. But be warned, you just might forget your friends and your pants. This spot definitely helped me remember that Uber Eats can help me deliver a lotta stuff. Mission accomplished. However, now I have forgotten what punctuation I am supposed to use to end a sentence

Tacoma. Dareful Handle

The all-new 2024 Toyota Tacoma is more powerful and therefore more adventurous than ever. The Tacoma has done a good job of positioning itself as a badass truck, so that as an import, it can compete with our homegrown Chevys, Fords, GMCs and Rams. This spot does a nice job of conveying Tacoma’s performance by highlighting what I have always known as the ‘Oh Shit Handle’. The message came across loud, clear and funny: the Tacoma will really go. And you can scare the poo out of passengers with its performance. Yee Haw!

Disney Plus: Well Said.

This beautifully simple commercial didn’t cost much to make. In fact, your local insurance agent probably could have afforded to produce it. (The media buy is a whole different issue.) The spot shared the classic lines from content you will find on Disney+. It was a reminder that many of the best movies and the best lines that have become ingrained in our culture are found on Disney+. It’s also ironic that Disney, the greatest creator of epic entertainment in history, would create a Super Bowl commercial that could have been produced on a typewriter. Ding.

This clip wasn’t from the Super Bowl. But you get the idea.

Roller Skates. Usher.

While roller skates didn’t have an actual commercial during the Super Bowl, Usher rocking the rollers during the halftime show was a great ad for these icons of the 1970s and 80s. I bet Moon Boots are totally jelly right now. I’m going to look into skating next weekend. Maybe enter the limbo contest. And I’m going to couple skate with my wife Dawn under that disco ball while Madonna’s Crazy For You plays. (If you want to listen to my favorite roller skating songs of all time check out my Roller Skating Playlist on Spotify.) Thanks Usher. You remind me…

Key Takeaway

There wasn’t an individual commercial that won the Super Bowl. The win is having your commercial in front of 100 million people and having a huge part of the audience like your spot, understand what you are advertising, believe that it is relevant to them, and remember the brand the next day. That’s how advertising helps businesses grow every day. Even when your ads are not on the Super Bowl. Marketers should settle for nothing less.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

Why you should be an Imperfectionist, like me.

A great business is simply a collection of great people running a great process. But what makes people great, and thus collectible, is certainly a topic of debate. I am sure you have your own trait that you think makes you a valuable addition to a team. You advertise this special trait in job interviews. You are organized. Or ENERGETIC! Or cReAtIve. Or not easily bored…

Throughout my career, I have spent a lot of time interviewing job candidates. And there’s one trait I have heard people brag about more than all others. I couldn’t possibly count how many times I’ve heard people proudly state, ‘I am a perfectionist.’ This proclamation makes me want to throw up. Because if you are looking for creative thinkers and problem solvers, perfection works against you.

That’s why I proudly consider myself an Imperfectionist. So what does that mean? It means I value progress in any form. I am quite comfortable dreaming up and then sharing half-baked ideas. Or writing a first draft and passing it around for a reaction. Why? Because unbaked and half-baked ideas are available faster than fully-baked ideas. And typically, a team simply needs a ‘for-instance’ to get moving in the right direction.

I enjoy sharing ideas that are still in a moldable state. (But not a moldy state.) Sharing wet-clay ideas enables others to help form, modify and improve them before they’re finished. As an Imperfectionist, I embrace the process of creating, testing, learning and improving.

Today, speed is king. In the advertising agency business, we need to act quickly to help our clients take advantage of short-lived opportunities and thwart threats. This puts a premium on quick thinking. It’s why I like swift action as much as Travis Kelce does.

We no longer live in an era that rewards you for sitting alone in your office, with your Swingline, making sure your ideas are bulletproof before you share them.

Now don’t get me wrong. Once our team has determined a direction and we move into the execution phase, every detail matters. (Because you hate to get an execution wrong…) I will question the kerning, analyze the delivery of a line, and poke at a transition in an edit until I’m convinced we have it right. There is a time and place for this type of scrutiny. And it’s at the end of the process.

Being an Imperfectionist is what enabled me to launch The Weaponry. It is what allowed me to start this blog. It was the key to writing my first book What Does Your Fortune Cookie Say? And it is the great enabler behind all of my creative and business projects yet to come.

Key Takeaway

Be an Imperfectionist. Explore more. Fail fast. And improve faster. Share what you think are good ideas earlier in the process so that others can contribute their good ideas too. Imperfectionism is the difference between doing and dreaming. Action and inaction. It is the key to entrepreneurial thinking. And it has the power to change the world.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

Why it’s so important to protect your Golden Eggs.

Our creative team at The Weaponry meets once a week to talk about our Golden Eggs. Yes, Golden Eggs. I realize that sounds like something from a fairytale. Or maybe something you use to make a McMuffin at the Golden Arches.

At The Weaponry, our Golden Eggs are our great creative opportunities.

The name Golden Eggs is important.

First, the opportunities are golden. They are valuable. Special and rare. Like Rose, Blanche, Dorothy and Sophia.

But they are also eggs. Which means they are fragile. And easily destroyed. Especially if they sit on a wall and have a great fall.

We Must Protect These Eggs!

At The Weaponry we realize that we need to protect the Golden Eggs. We need to keep a watchful eye on them. Guard them. Defend them. We need to focus on them. And treat them as if they are special and fragile. Because if we don’t, they will crack, splat or spoil.

Paying special attention is the only way to ensure that your valuable opportunities transform into valuable results. Because success is like a manufacturing line. At the beginning of the line, you have raw opportunity. Then you run that opportunity down the line, through a process to transform that opportunity into a successful result.

But you need to start with an opportunity.

Everyone Has Golden Eggs

You have Golden Eggs too. Yes, you. These are your great opportunities. The ones that you need to protect, defend, and guard to make sure your opportunity is not lost, wasted or destroyed.

Your opportunities may be related to your work or your career. But Golden Eggs can also be that special person that walks into your life. They could be free time with your children. A date with your spouse or main squeeze. Golden Eggs can be that book you should read. The opportunity to exercise, converse, or learn. Golden Eggs come in many shapes and sizes. So don’t be surprised if your Golden Egg is not actually shaped like an egg.

Key Takeaway

Learn to identify your Golden Eggs. Protect them. Give them the special attention, focus and energy they require. That is how you ensure that you get the valuable gold from them.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

All successful results are a product of these 2 simple factors.

I have competed all my life. As an athlete. As a businessman. And as a coach. I have seen how some teams and businesses always generate great results, while others never do. (Coughing: Cleveland Browns.)

I have learned what it takes to achieve great results. And like Bennifer, Hall & Oates, and Gin n’ Juice, successful results are a product of two things.

The System and The Subject.

The System is the way of doing things.

It is the process. The expectations. The values. The technique. It is the school of thought. The philosophies. It is the declared purpose and priorities. It is the tolerances permitted. It is the culture. It is the rituals and norms. And the people with other names besides Norm.

The Subject is the person being coached, led or taught.

Subjects vary in skills, talent, commitment, attitude, experience, determination, resolve and grit. They vary in natural ability and capacity. They vary in tolerance for pain and suffering. They vary in height, weight and speed. And subjects vary in loyalty, royalty, and the price they are willing to pay.

What This Means.

The system will determine how much you can get out of the subject.

The subject will determine how much you can get out of the system.

A better system will generate better results for a subject.

A better subject will generate better results within a system.

Key Takeaway

For the team to create the greatest results, continuously improve your system, and attract better subjects. For the individual to achieve the greatest results, find the greatest system.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

Here’s who really has my daughter excited about a $200,000 purchase decision.

My daughter Ava is about to start her senior year of high school. So this spring and summer we have toured college campuses like Goldilocks, trying to find one that is just right.

Choosing your college can be as life-altering as deciding who to marry. And as expensive as buying a house. I am expecting our costs to be between $160,000 and $200,000 for 4 years. That’s assuming Ava isn’t inspired to get a fancy pants graduate degree, which could double the cost of college, without doubling the fun.

We have taken actual tours at 6 schools. And we have done window shopping tours at 6 others. All of the campuses we have visited are roughly the same size. They are all beautiful. And they all have strong national reputations. However, one of the schools stands above the rest on Ava’s list.

But what is really driving her strong brand preference on this purchase of a potential $200,000 education is interesting.

She is not attracted to her favorite school because of the university President. Or the Chancellor. Or the Provost. (Whatever that is.) She didn’t buy the school’s t-shirt because of the Dean or because of a world-renowned professor. It’s not even the athletic director, football, basketball or track & field coach, or the politically inert mascot that excites her about this particular school.

Then Who Was It?

Ava has a strong brand preference for a specific university despite the fact that she has only met 3 people at the school.

The first is the person from the recruitment office that gave the welcome presentation. She was phenomenal. She sold me too. I wanted my daughter to go to this school to turn out like her. And I’m considering enrolling at the school myself if I find an extra quarter of a million dollars in my couch cushions.

The other 2 people that had a major impact on Ava’s brand preference were the 2 students who led her campus tour. The 2 guys, Drew and Drew (seriously), were fun and funny and friendly, and knowledgable. They ran a great 2-hour walking tour. Not only did they show us around, but they also showed us what the students on campus are like. And they were excellent ambassadors for the institution.

Who Are Your Real Brand Ambassadors?

If 2 students and the assistant director of admissions were the people who made Ava (and her parents) love one college more than the others, it begs the question, who are the real brand ambassadors in your organization?

  • Who are the people in your business that really attract or repel customers?
  • Who are the people in your association that make others want to join?
  • Who are the members of your team that really recruit great new teammates?
  • Who attracts new residents to your community?
  • Who draws attendees to your event?
  • Who put the ram in the rama lama ding dong?

Sometimes it is a strong leader that sells an organization. But it is often a store associate, a customer service rep, a receptionist, a call center employee, or the greeter at church that makes the most important impression.

The Happy Factor.

A happy team member attracts more great teammates. The smiling face draws people to an organization, regardless of wear that face falls in the pecking order.

Pay attention to your public-facing roles. They are your magnets, your money makers, and your brand builders. They will directly impact more purchase decisions than your top dog.

But if you are the top dog, recognize that the tone you set, the expectations you bring, the system you install and the processes you preside over influence the type of people you have on the front line, their happiness, and the impressions they make on others. Your job is important. But it is most important because of its impact on the way the front line represents your brand to your most important audience.

Key Takeaway

Know who your most important brand ambassadors are. Recruit for those positions well. Train them well. Empower them to do their jobs well. And treat them right. They are the lifeblood of your business development program.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.