I recently got a phone call from a CEO. He told me that he was worried about his organization’s brand. The company had hired another advertising agency to jazz up their image. But he felt like what they came back to them with was very vanilla. I pondered the idea of very vanilla. As if there was mediocrity, and then there was extreme mediocrity.
He knew his business couldn’t win against formidable foes with vanilla. He knew he couldn’t motivate his considerable team with vanilla. And he knew he couldn’t recruit top talent with vanilla. Vanilla is flat. Undifferentiated. Forgettable.
I knew I could help him. I have spent my career helping brands find their flavor. And vanilla is simply not on the menu.
We spoke for an hour. I shared how my team at The Weaponry would approach their brand development needs. Which included developing differentiated processes, products and services so that they truly had something interesting and ownable to talk about. Even if it didn’t exist today.
I enjoyed our conversation. But I was curious how he found me. And why he thought I was the right person to call.
Then he shared the following.
‘Adam, I don’t know much about The Weaponry. Or the type of work you usually do. But I saw you speak several months ago. And I remember you not seeming very vanilla. And I figured you could help us seem not vanilla too.’
If you want to be remembered you can’t be vanilla. You have to differentiate yourself in positive and meaningful ways. You can differentiate your personal brand by doing things differently. By breaking rules. And adding extra-anything to your personal recipe. Like energy or thoughtfulness. Or excluding a common ingredient altogether. Like shaving, laziness, alcohol, or pants.
Your business can differentiate itself with personality, product or process. You can stand out because of your pricing or packaging. You can be remembered for your people or your promise. Or simply be doing unreasonable things on behalf of your customers. But whatever you do, don’t be vanilla. Vanilla is the flavor of the crowd.
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