There are no A-holes allowed at our agency. In fact, we baked the rule into our logo.

I’m not a huge fan of rules.  Creative people as a species are naturally averse to them. But if you want to develop a business with a strong culture you need some rules to guide you.

When I joined my first advertising agency executive team our first order of business was to create some simple rules to govern the organization. Because we believed that a great organization is made of great people who enjoy working together the first rule we unanimously agreed on was the ‘No Assholes’ rule. For those not familiar with the rule, or the obviousness of the phrase, it means that your organization will not tolerate people who act like A-holes.

Prevention

Preventing the A-holes from joining your team isn’t easy. Because they are on their best behavior in interviews. Sometimes we sniff them out (yeah, I said it). But often they sneak past our filters.  So as much as we try to prevent an A-hole from getting into our organizations in the first place, they get in. So now what?

The Problem

You just get rid of them, right?  After all, no one likes an A-hole. Unfortunately, it’s typically not that simple. Because let’s face it, there are a lot of talented A-holes. The drive, intelligence, confidence and will of a typical A-hole make things happen. It’s common for them to make a quick impact and create immediate wins.

But that upside comes with an equally significant downside. Because A-holes are uncomfortable to be around, they drain morale and sap energy. The unfortunate reality is that when you retain an A-hole, it sends a terrible message about your values to your most valued employees. You’ll watch them drop like flies.  Among the employees that you retain you’ll lose untold dollars in productivity as co-workers gather to talk about what an A-hole the A-hole is.

Of course, the worst problem of all occurs when the A-hole develops a close relationship with the client.  Because then the agency has to decide whether they want to lose the valuable contributions of the A-hole and irritate or lose a client.

Removal

I recommend a proven 2-step process to handle such problematic employees.  

  1. Ask a handful of cross-functional team members if they think the co-worker in question is an A-hole.  
  2. If the consensus is yes, put on your scrubs and perform an Assholectomy.

No Compromise

There simply is no room for the distraction, the division and the drama caused by A-holes. Accepting them tells the rest of the organization that it’s okay to be an A.  That can’t happen. Because eventually enough people will leave, or threaten to leave that you have no choice but to get rid of the jerk anyway.

After implementing the A-hole rule in the past, I’m proud to say we purged several very talented but very difficult people. And the culture, vibe, productivity and love for the organization improved as a result.

That’s why when I started The Weaponry I wanted it to be rule number one. I felt so strongly about it that we designed the rule right into our logo. We purposely removed the A-hole from the letter A in the word Weaponry. It is a constant reminder of our persona non grata.

Notice the A? Notice there is no A-hole?

Key Takeaway

Don’t be an A-hole. And don’t let A-holes on your team. They kill the culture and they ruin the fun. If an A-hole does sneak onto your team get rid of them quickly. It will send a message to the rest of your team that you care about them. And it shows that you care about creating an enjoyable work environment for your team. Which is worth more than all the A-holes combined.

*If you know someone who could benefit from this message, please share it with them.

+For more of my foundational life and business philosophies check out my new book What Does Your Fortune Cookie Say? from Ripples Media.

You never forget your first income as an entrepreneur.

I am into simple pleasures. As an entrepreneur, one of those simple pleasures is taking checks to the bank and depositing them in person, old school style. I have been doing this since I first launched my business in 2016. It is one of my favorite parts of business ownerships. I find it extremely rewarding. Like a fisherman bringing home his daily catch. Like a farmer hauling the harvest to town. Or a gold prospector showing off his nuggets. #snickering

My Last Bank Run

Friday afternoon I made a run to the bank to deposit some checks I received last week. But what started as a routine trip to the bank became a trip down memory lane. Because as I entered the bank I was hit by the memory of depositing the very first check my business ever received.

You Never Forget Your First

I dreamed of starting my own advertising agency since I first started my career as a young copywriter. Finally, in 2015 I decided to take the proverbial plunge. (Which makes me a proverbial plunger.) From the time I committed to launching my own agency until I legally established The Weaponry LLC and left my job was 7 months. Just 1 month after I launched The Weaponry I received a check for $46,444 made out to The Weaponry LLC. I was amazed. I kept thinking that 1 month earlier The Weaponry didn’t even exist. Now it was about to have $46,000 in the bank.

Show And Tell

I remember going to my bank in Atlanta to deposit the check like it was yesterday. The woman who helped me set up The Weaponry’s business banking accounts just weeks earlier happened to be working that day. I hurried over to her like a proud kid coming home with a great report card and said, ‘Look what I have!’

I showed her the check for $46,000 and her eyes got really big. She said, ‘Wow! That was fast! How do I get in on this business?’

3 Years Later

Fast forward 3 years to last Friday. I walked into another branch of that same bank in Milwaukee. I was thinking about that momentous first check as I approached the counter where I sign my checks before I deposit them. As I pulled out the checks to give them my John ‘Don’t-Call-Me-Herbie’ Hancock, I saw something remarkable on the checks. And it wasn’t the dollar value.

Another Wow

What I noticed was that 2 of the 3 checks I was depositing had logos printed on them that The Weaponry designed. Now we were not just getting paid with checks. Our work was literally on the checks, and on the envelopes in which the checks were mailed.

When I first envisioned The Weaponry I imagined the agency impacting every touchpoint of the brands we worked with. But I hadn’t imagined getting paid for our efforts with checks that had logos on them the we had designed.

These brands were not tiny startups either. One of the checks came from a client of ours who is celebrating their 125th year in business. The other was from a brand owned by one of the best known companies in the world.

I took my time signing the checks as I soaked in the moment. Then I walked up to the teller with a smile even wider than usual. Knowing that The Weaponry is not just making money. We are making an impact on our clients’ businesses.

Key Takeaway

Entrepreneurship, like life, is an exciting journey. It is easy to lose sight of just how much progress you have made along the way. That’s why it is important to recognize those telltale signs that you are growing, building and improving. Keep your eyes open for your own important, yet often subtle signs of progress. They indicate that You have outgrown the You of yesterday. In the end that is all we can really hope for.

*If you know someone who could benefit from this story, please share it with them.