Tag: entrepreneurial journey

12 Lessons I have learned from 8 years as an entrepreneur.

When I set out on my entrepreneurial adventure 8 years ago I had a lot to learn. So I became a student of entrepreneurship in the same way that I became a student of Journalism, Psychology and Bratwurst at The University of Wisconsin. I read books, magazines, and blogs. I talked to friends who were entrepreneurs and business leaders. The non-standardized tests started in April of 2016 when I launched the advertising and ideas agency, The Weaponry. And I am still tested every day.

8 years later, I can’t imagine my career without this chapter. I have learned a lot about what it takes to launch and run a business. It turns out there is a lot more to it than printing up a batch of business cards and cool company t-shirts. (Although you should do those things too.)

I wanted to share 8 lessons I have learned along the way. Because 8 ideas from the past 8 years seemed well-balanced. But I had too many lessons to stop at The Ocho. So here are 12-ish lessons I have learned that you should know if you are thinking about starting your own business, or if you already have a business and you now need to get your fecal matter straight.

12 Lessons I have learned from 8 years as an entrepreneur.

  1. Don’t quit your day job*. This is the most important lesson. Start working on your new business as a side hustle. Use your nights and weekends to study, plan and create your business. Use the income from your day job to fund your embryonic startup. Start generating revenue from the new entity. Then, as your startup indicates that it will be able to replace your required income, you can transition out of your full-time employment. But allowing your startup to grow as a side hustle will take a lot of pressure and stress off the early stages of entrepreneurship. From my first paid project to leaving my day job was 5 months. But a year or two of side hustling is not crazy. It is time well spent. *Note: This lesson is only for people who currently have day jobs. If you don’t have a day job the next 11 lessons are for you.

2. Good people are gold, Pony Boy. Business is the ultimate team sport. A great business is simply a great team of people running great plays. Find the right people. Treat them well. They will make the company and the culture amazing. As an entrepreneur, you get to pick your entire team. It’s one of the best parts of entrepreneurship. That and picking the dress code.

3. Good processes make it happen. Your systems and processes enable success, reduce friction, and organize the organization. Determine your organization’s way of doing everything. Write it down. Share it broadly. It ensures that everyone in your organization knows that you always pass the Dutchie on the left-hand side. Don’t worry if the process isn’t perfect. You can always improve it when you discover a better way. Read The E-Myth by Michael Gerber and Traction by Gino Wickman to help you dial this in.

4. Great creative thinking is key. As an advertising and ideas agency, creativity is what our clients come to us for. This has to be great or nothing else matters, like Metallica said. However, all entrepreneurial organizations should focus on creative thinking. It is how you get things done when you don’t have all the resources you wish you had. And it is how you beat competitors who always do things the same old way. Because creativity creates competitive advantages.

5. Great customer service is a must. This is why your clients stay. Always think about your service, and how you can make it better. We want to treat our clients so well that they never want to leave. And we want to make sure they hire us again when they leave their current job for a new opportunity. This has happened more times than I can count. And I am relatively good at counting.

6. Business development is critical. You have to put focused effort into expanding your business. There is natural attrition that happens in business, even if your product and your service are great. The economy plays games you can’t control. So do a dozen other influences. Businesses that forget to find new customers eventually die. Sometimes they die slowly. Sometimes they die all at once. But the net result is the same.

7. Trust is everything. At the beginning of your entrepreneurial adventure, people will take a chance on buying from your new entity solely because of you. The company will have no real track record or history of doing what it says it will do. But you do. Be a trustworthy human. That personal trust will be the bridge that gets early customers to try your offering before you have real proof that your business is as good as advertised. (Also remember to advertise that you are good.)

8. Build in a fair profit. It’s not enough to have paying customers. You have to understand the cost of your goods or services. Then you have to build in a fair profit. Which means if your offering costs you $100 to deliver, you must charge $5, $10, $20, or $100 on top of that to make sure the business makes a fair profit. That profit is what keeps the business sustainable. Some customers and most procurement departments will try to beat the profit out of your business. Don’t let them. Know what you need to make, know your value, and stick to it. Like a cocklebur on corduroy.

9. Share the success with your team. Business success is team success. You have to recognize and celebrate the contributions of everyone involved. When you do, a good team is eager to create even more success. That stuff is addicting. Like Dot’s Pretzels.

10. Relationships are extremely important. The personal relationships you create help create your success. Those include your relationships with your team, clients, partners, vendors, bankers, brokers, accountants, lawyers and the media. But all your relationships matter to business. Because you never know where your next referral will come from. And you never know who you may need as a character witness. Or who may be carrying an extra kidney that you may need one day. And don’t neglect your relationships with your family to make the business work. My relationship with my wife Dawn has been the most valuable relationship on my entrepreneurial adventure. And I get to spend more time with my kids now as an entrepreneur than I did as an employee. Which is perhaps the biggest win of all.

11. You have to keep experimenting. Business success is an interesting combination of running tried and true plays and trying new things that create new advantages. It’s kinda like the way you have to keep things spicy in your romantic relationship. Businesses that keep experimenting with new technology, new offerings, and new models survive changes. So stay on your toes. (If you have toes.) Watch the horizon for change, both in your industry and the broader economy. Expect that the future will be different than the past and you will be prepared for the strange changes. Like David Bowie said.

12. Create a newsletter. This is a great way to stay in contact with your community, which includes team members, customers, partners, supporters, potential customers, potential employees, the media, fans, and your parents. Add value through each issue. Share your news and successes. Social media channels are beyond your control, and it can be challenging to get your message in front of your audience there. But a newsletter is your own media outlet. It is like an express train to your audience’s inbox. Choo Choo! We use Mailchimp for our newsletter. There are many good options you can find using the Googler. You can sign up for The Weaponry newsletter here to see how we do it.

Bonus

13. Learn to spell entrepreneur. When you become one you end up writing the word a lot. At least you do if you have a blog sharing your experience as an entrepreneur. To spell entrepreneur, remember that all of the vowel holes start with ‘e’ and you come last. Which is how I remember that there is a ‘u’ after the last ‘e.’

Key Takeaway

Starting your own business is an exciting and rewarding adventure. It enables you to design your own life. It combines the thrill of competitive sports with the satisfaction of having a positive impact on your team members and your community. To start your journey, do some prep work. But then get going. You will learn what you need to know along the way. Remember to always bet on yourself. It is the safest bet you will ever make.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

The Weaponry turns 8 years old!

When I first started my career in advertising I dreamed of starting my own agency one day. And one day I did. That one day was eight years ago. Today, I can say that there is almost nothing better than to say that your one day happened in the past. That your one day has an actual date. That your one day is not a hope, dream, or wish. It is part of your permanent record. Like that suspension from high school.

How It Happened

I didn’t just dream about starting my own business. I envisioned it. I planned it. I took action. And I made it happen. I did what I told myself I would do. And because I did, I started believing that I could take on other big challenges. Like starting a blog, writing a book, or swallowing a spoonful of cinnamon without crying for my mommy.

You may have noticed there were a lot of ‘I’s in the last paragraph, eleven to big exact. That is because it takes a lot of personal action, initiative and determination to start a business. But once you’ve started, it takes a lot of weness to keep it going. I am extremely thankful to our talented team of Weapons for building The Weaponry into the organization it is today.

The Weaponry was born on April of 2016. (I know that because I checked its born-on date, like a can of Budweiser from 1996.) In the beginning, it was a huge accomplishment to get to our first birthday. In fact, it was a huge accomplishment to make it to each of our first 5 birthdays, because such a high percentage of businesses don’t last 5 years. Kinda like a Kim Kardashian marriage.

But the thing that I love most about The Weaponry turning 8 years old is that there is no real significance to it. 8 years is not a memorable milestone. The business is simply taking care of business. Like Bachman-Turner Overdrive. If we put out a press release saying The Weaponry Celebrates 8 Years of Business no media would reshare our news. Except maybe The Adam Albrecht Blog. Because I know a guy there.

No Surprise Party

The other thing I love about turning 8 years old is that it is not a surprise. No one worried when we hit 7 years that we wouldn’t be here for the 8th. We didn’t eke out another year by the skin of our teeth. (Although I have never understood that saying. And I’ve never met a dental dermatologist.) Quite to the contrary, The Weaponry has had our two best years in 2022 and 2023, growing steadily each year.

Key Takeaway

When you start a new business there is a lot of instability. Which is part of the fun. And most of the challenge. But there is a great reward in reaching stable ground. It’s important to appreciate the steadying effect of hard work, smart systems, tested processes, a strong team, and accumulated experience. They make your business more predictable. Undoubtedly, there will always be more challenges ahead. And you will be ready for them when they come.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

4 Keys to entrepreneurial success I wish I had known before I got started.

I am asked about my entrepreneurial journey a lot. It seems that far more people are interested in starting their own business than ever sail their own entrepreneur ship. If you are considering starting your own business, either as a side hustle or as your main hustle, here are 4 things that I have done that I highly encourage you to do too.

1. I Took Action. 

Everyone has a dream. And I dreamed of starting my own advertising agency for a long time. But to actually start your own business you have to move beyond dreaming to doing. Starting in the fall of 2015 I took an endless series of small actions that led me to today. My business, The Weaponry, will turn 8 years old next month.  So if you want to make sure you don’t die with your dream still inside you, take action to make it real. (Also look both ways before you cross the street.)

Suggested readings to spur your action:

2. I Saved. (Not Like Jesus)

As a professional creative thinker, I take lots of risks with idea exploration. However, I am fiscally conservative. I have been cautious with our expenditures, our office space and our staffing size. I have been conservative about leaving cash in the business, versus taking it home as part of my return. As a result, The Weaponry has strong reserves to outlast downturns. This was a key reason I didn’t panic at the disco in 2020 during the Covid Cray Cray Fest.

3. I Planted Seeds.

Business development is critical to creating a pipeline of opportunities. Over the years I have stayed in touch with old friends. I’ve made one hundred billion new friends. I have had phone conversations, chocolate milk meetings and lunches. I have volunteered my time. I have guest lectured and given talks. I write a blog. I wrote a book called What Does Your Fortune Cookie Say? I co-wrote a book titled The Culture Turnaround with Jeff Hilimire. I have given interviews and served on committees and boards.

All of those things are like planting seeds. You never know when they will sprout or what they will turn into. So keep planting seeds and watch what happens, with Andy Cohen.

4. I Delivered

The best source of new business is a happy client. And you develop happy clients by delivering for them. (Especially if you are an obstetrician, or a milkman.) The Weaponry has grown by keeping our clients happy and expanding our work with them. We are also expanding by having happy clients leave for great new jobs and bringing us with them to their new companies. I have a really great team. And I appreciate all that they do for our clients. It is why we are still here, and still growing strong.

Key Takeaway:

To develop a successful business you have to take action. Without action, you are just a dreamer. You have to save money so that you are prepared to weather the storms that will surely come. You must keep planting seeds by creating and nurturing relationships and providing value to others. Then you must deliver the goods. Nothing grows a business like happy customers. None of it is easy. And none of it is that hard. It is simply the price you have to pay to get what you want in life.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my book, What Does Your Fortune Cookie Say? from Ripples Media.

If you want to be an entrepreneur the great limiter is you.

I thought about becoming an entrepreneur for a long time before I summoned my inner David Lee Roth and actually jumped. In fact, I thought about starting a business for nearly 2 decades before I launched the advertising and idea agency The Weaponry. Which means that, unlike Geddy Lee, I didn’t rush into anything.

Once I had my entrepreneurial awakening in the summer of 2015 I began generating income within just a few months. I officially legalized The Weaponry as an LLC (yeah, you know me) in the spring of 2016. And while I have physically looked back since then, I have had no regrets.

Over the past 7 years, I have learned a lifetime’s worth of lessons about entrepreneurship. (Starting with how to spell the word itself.) But the most important thing to know about entrepreneurship is this:

The entrepreneur is the great limiter of the business.

10 Ways Entrepreneurs Limit Their Business

  1. You will be limited by your energy and ability to work hard.

2. You will be limited by your network and willingness to reach out and connect.

3. You will be limited by your ability to recruit and hire. (Think about it. There must be hire love.)

4. You will be limited by your willingness to create standardized processes.

5. You will be limited by your ability to give up control to others.

6. You will be limited by the size and scope of your vision.

7. You will be limited by your ability to control your greed and keep your hands off the cash flow, Gordon Gekko.

8. You will be limited by your ability to grow sales to scale your operation into a more effective and efficient machine.

9. You will be limited by your creativity and willingness to innovate

10. You will be limited by your risk tolerance. If you are not willing to walk the tightrope to the promised land you will never get there.

Perhaps most importantly, there is no one else to blame if you don’t become an entrepreneur at all. And if you are an entrepreneur, there is no one else that will prevent you from growing your business’s annual revenue to $100,0000, $1,000,000, $100,000,000, or $1,000,000,000 per year. That’s on you.

As the entrepreneur, you are both the gas pedal and the brake. Most people are afraid to take their foot off the brake, and as a result, never get going. Which means they never see where their journey could have taken them. Don’t let that be you.

Key Takeaway

Find your entrepreneurial gas pedal. Get going. Keep going. Then go faster. It will be your willingness to go, grow, create, and accelerate that will determine how far your journey takes you. We all have a limited amount of time. So go while you can. Realize that you are the determining factor. So be determined to be more.

*If you know someone who could benefit from this message, please share it with them.

+For more of the best life lessons I have learned check out my new book, What Does Your Fortune Cookie Say? from Ripples Media.

I had a lot of help becoming an entrepreneur. Here are 16 names.

19 years into my advertising career I did something cray-cray. Despite the fact that there were already a bazillion ad agencies I could have worked at I decided to start my own. That agency, The Weaponry, just turned 5-years old. Which is kind of a big deal because so many businesses bite the dust before they hit the 5-candle cake.

Reflecting

Our recent milestone has prompted me to reflect on my entrepreneurial journey. What I have discovered is that entrepreneurship is like an epic game of connect the dots. Most of those dots are people. And in my case, none of them are actually named Dot.

I have been thinking of many of the people who have played an important dot in my experience. And I quickly go back to the very beginning. Which is a very good place to start. Because the hardest part of entrepreneurship is simply getting started. Here are some of the people that inspired me to get started and the role they played in my adventure.

16-ish People Who Have Played An Important Role In My Entrepreneurial Adventure.

  1. Bob and Jill Albrecht My parents gave me the confidence to think I could do anything I set my mind to. Except maybe play baseball. Or win at The Quiet Game.
My parents, during one of my speeches.

2. Dawn Albrecht My wife fully supported me trading in a well-paid career as an employee to chase the elusive success of entrepreneurship. And she had the most to lose. Like food, shelter, and wi-fi.

Me and Dawn: The Early Years. A good life partner makes all the difference.

3. My Uncles I have 18 uncles, most of whom are either farmers or other forms of entrepreneurs, or both. Seeing that kind of self-reliance all around you makes you believe in yourself. My Aunts (rhymes with wants) were also important partners in the team’s success. Which provided a template for Dawn and me to follow. And some shared genetics.

4. Roger Rathke My college journalism professor at the University of Wisconsin was a copywriter who eventually owned his own agency and made plenty of money in the process. He provided a model and a path I wanted to follow. Plus he had a fancy sports car. Which is not something most professors have. He also introduced me to an agency CEO named Paul Counsell, which was the first domino. We all need a first domino.

My college professor Roger Rathke really got my career rolling.

5. Paul Counsell Paul was the CEO of Cramer Krasselt, and hired me for my first job in advertising. He provided another great agency leader model for me. He had also started his own agency. And when I asked what he would have done differently in his entrepreneurial journey he said he would have gone after bigger clients sooner. I never forgot that and followed his advice when I started The Weaponry. He also once told me I had no diplomacy. He was right. I fixed that.

Roger, Paul, and me at an awards banquet. I was voted most likely not to wear a sport coat.

6. Neil Casey My first boss. At a lunch 2 years into my career, he told me I had the skills to lead the whole agency. I was 25. That made a major impression on me.

Neil Casey, without the sunshine band.

7. Ashley Lazarus Ashley is a world-class director, who in 1999 told me I had to start my own agency to stay in control of my own career. I believed him. Our discussion was a key driver in my career. I wrote about it here.

Ashley was the first person who told me I had to start my own agency to protect my career. He also made cranberries look delicious. Not like the little balls of face-contortion that they really are.

8. Chris Dawson Chris and I first met 21 years ago when he was a marketing hotshot at Ski-Doo, leading their advertising agency review. Me and my team pitched and won the account. Chris is hyper-smart and we became good friends and excellent collaborators. In the summer of 2015, Chris called me and encouraged me to start my own agency. While the idea of entrepreneurship had been simmering for years, that call and that encouragement was the tipping point. Chris has now helped hire The Weaponry 3 different times for 3 different companies.

Chris Dawson, before he grew his ZZ Top beard.

9. Chad Thompson Chad was a former client of mine at Nationwide Insurance. He called me 2 hours after I talked to Chris Dawson and also told me he was interested in working together again but didn’t think my current agency was right for his needs. I told him that was good news because I was going to start my own agency. This second call of the afternoon felt like the universe hitting me over the head, telling me it was time to get going.

Chad Thompson, inducing hair envy with a smile.

10. Mark O’Brien I had a 4-hour dinner with Mark, a close friend, and former client a few days later at Marlow’s in Alpharetta, Georgia. #SweetTeaBender I told him that I was thinking of starting my own agency. He said, ‘You HAVE to do this!’ Not you should, or could. He made it clear that success was certain, and the world needed what I was planning to build. That was a huge endorsement. A few months later he hired The Weaponry to work on Mizuno.

Mark made me wear this Clay Matthews jersey for a presentation. I have no idea why.

11. Nicole Hallada My friend Nicole and I had a phone call shortly after my dinner with Mark. When she asked me what I was up to I told her I was planning on starting my own agency. She told me that if I did she had work for me. She has now been a very important client for 5 years.

The first freelance project I did for Nicole in 2006 was paid for with a sandwich, and a bag of chips.

12. Christien Louviere Christien is a friend and entrepreneur in Atlanta. But most importantly as it relates to me, he is also a content creator. His blog post Top 10 Things You Don’t Need to Do To Start Your Own Business had a major impact on me. Because in the post he enlightened me to the fact that I should start my business before quitting my day job. He said let your day job fund your startup as long as you can. That key unlocked the gate for me. It took the pressure off of the need for immediate success. In fact, that advice was so important to me that I have now published nearly 600 blog posts since then in hopes that I help unlock something important for someone else by sharing what I know.

Don’t stare at Christien too long or his handsomeness will hypnotize you.

13. Jeff Hilimire Jeff is a serial entrepreneur and was the President of Engauge when I was the Chief Creative Officer. After Engauge was acquired by Publicis, Jeff started Dragon Army and was fully immersed in his new agency when I was ready to start The Weaponry. He was and has been a great advisor and supporter throughout my journey. I remember sitting on the deck at Dragon Army with Jeff in Atlanta when he asked me, ‘What is the percent chance you will actually start your own agency?‘ I told him ‘100%. I will fail at this before I do anything else.’ Which illustrated how committed I was to entrepreneurship. I wrote about it here.

Jeff and I and a meaty backdrop.

14. Dan Richards Dan and I grew up together in Norwich, Vermont. We played football and were on the track team together at Hanover High School. He is one of my closest friends. He is also an amazing entrepreneur and Founder and CEO of Global Rescue. Dan hired an embryonic version of The Weaponry to do its very first project on October 31st of 2015 in Boston. Over the following 12 months not only was Global Rescue our biggest client, Dan was a great mentor, sharing everything I wanted to know about running a business. Every aspiring entrepreneur should have a Dan Richards.

Just a couple of Green Mountain Boys. Never meaning no harm.

15. Troy Allen Troy and I both lived in Dublin, Ohio. We were both advertising guys. But when I met him he had already started his own agency called Elevate. Then he started another amazing business called Rise Brands, which creates amazing brands, including the wildly successful 16-Bit Arcade, Pins Mechanical, and No Soliciting. Troy was extremely helpful in sharing his experience and providing insights into pricing and offering revenue numbers to benchmark against. Having someone to talk real numbers with you is huge for new entrepreneurs.

Troy and I representing the bookends of the hair spectrum.

16. Brooks Albrecht My cousin Brooks was in Seattle working for Amazon in 2015. But we talked often. We have a lot in common. Including a good chunk of our DNA and our last name. Brooks played football and baseball at The University of Minnesota. I was on the track team at the University of Wisconsin. We both were on Big 10 Championship teams. And we were both looking for our next career challenge. So we teamed up to launch The Weaponry together. We planned and prepped and researched together. Brooks solidified our operations and was part of The Weaponry for the first year. He was a huge help, and really fun to work with. We still talk frequently and are always looking for our next collaboration.

My cousin Brooks and I demonstrating the 2 basic ways to wear a hat.

Key Takeaway

Entrepreneurship may appear to be an individual sport, but it is far from that. It is full of supporters, encouragers, and role models. Finding those people is key to your success. Surround yourself with great people. It increases the likelihood of you doing great things too.

*If you know someone who could benefit from this message please share it with them.

8 questions on how I became an entrepreneur.

This week I had a fun interview on entrepreneurship. I wasn’t talking to Inc., How I Built This or Squawk Box. I was interviewed by Jayson Koel, a sophomore at Germantown High School in Germantown, Wisconsin with great hair. Jayson is taking an entrepreneurship class and is working on his own business, an apparel company called Midwest Running Club. Which I assume doesn’t sell Speedos to New Englanders.

Jayson (Y ask Y there’s a Y) had 8 good questions for me that I thought would be worth sharing with others who are considering entrepreneurship, or who simply wonder how someone gets started on their entrepreneurial journey.

This is Jayson Koel. Check out that flow! (And the t-shirt his Dad and I designed.)

8 Questions on Entrepreneurship with Jayson Koel

  1. When did you know you wanted to own your own business?

At the very beginning of my career. I immediately loved the idea of creating my own version of an advertising agency. I was always envious of entrepreneurs for being brave enough to do what everyone else dreams of doing. And I think envy is a great navigational tool. (Unless you are on a ship. Then you should use real navigational tools.) 3 years into my career a film director I was working with told me I had to start my own agency in order to secure my future. I took the advice. And I wrote about it here.

2. How did you prepare to get started?

I spent 19 years learning how advertising works, building relationships, creative skills, leadership skills, and nunchuck skillz. Because girls only like guys who have great skills. I had a subscription to Inc. magazine that whole time and continuously studied entrepreneurship. I surrounded myself with other entrepreneurs, and learned how they thought, and increased my courage and confidence through their examples. Then, in the last 6 months before I launched The Weaponry, my advertising and idea agency, I bought The E-Myth, by Michael Gerber, which is a great how-to book on how to run a business the right way. Even for southpaws.

3. Who helped you start your business?

My cousin Brooks Albrecht and I launched The Weaponry together. Brooks was in Seattle working for Amazon, I was in Atlanta, working at Moxie, the largest ad agency in Atlanta. We collaborated and planned and made things happen from opposite corners of the country, with a 3-hour time difference between us. We used Zoom, Slack, Google G-Suite, and Dropbox while planning the business because we had to to bridge our distance. That created a perfect infrastructure for the business operations too. Brooks was like a rocket booster and stayed with us for the first year, then peeled off and rejoined Amazon full time. He is now a rockstar at Chewy.

4. What obstacles were incurred in starting the business and how were they overcome?

Our first and largest client in year one was only a 1-year client. Which meant that we had to figure out how to quickly grow and replace that revenue in year 2 and beyond. I had seen what happens to businesses that don’t continuously grow by attracting new clients. (They go out of business.) So from the beginning, I developed a mindset that all of our clients were going to disappear on New Year’s Eve each year, and we would have to start again with all new clients the next year. But at the same time, I wanted to treat our clients so well that they never wanted to leave. Those 2 approaches of continuous business development and excellent customer service have kept us going and growing.

5. What are your characteristics that have benefited you the most as an entrepreneur?

My relationship skills. Personal relationships have always been important to me. And I quickly realized once I started The Weaponry that the hardest part of entrepreneurship, which is relationship development and maintenance, was something I had been working at for the past 30 years. And that has made my entrepreneurial journey really enjoyable. My creative skills, strategic thinking, and careful financial approach have also benefited me significantly as an entrepreneur. My optimism and sense of humor help a lot too. Entrepreneurship is a roller coaster ride. Believing each down will be followed by an up keeps you from throwing up your cereal every morning.

6. Where do you see this business in 10 years?

Large and in charge like Large Marge. We will grow significantly, have offices across the country, and will be sought after by the very best brands. (I shared my actual goals with real numbers and specifics with Jayson to give him a sense of how big I am thinking. But talk is cheap. So I’d rather show the rest of the world what we have done than talk about what we hope to do.)

7. What are the rewards of owning your business?

There is great peace of mind when we go through difficult economic times like we have experienced over the past year. I am still in control of my own future, and won’t be ejected by a business that wants to save money by dropping me like a hot bowling ball. There is also a great sense of control over my life and my future. I sink, swim or fly based on my own actions. I love creating a team culture, working with people I enjoy. Your earning potential when you own your own business is unlimited. I also get to decide on the company t-shirts and hoodies. And I never have to regret not starting my own business.

8. What advice would you give to my classmates and me?

Start thinking about owning your own business right now, while you are still in high school. Keep your eyes open for entrepreneurial opportunities all along your journey. Learn a craft really well so that you are good enough at it that you can start your own business someday. Develop and maintain your relationships. And read Rich Dad. Poor Dad. by Robert Kiyosaki and The E-Myth.

Oh, and start a blog. Share what you know with people and make them laugh if you can. People love to laugh as they learn, except when they are drinking really hot coffee or peanut brittle and it shoots out their nose.

Great advice I didn’t take, but maybe you should.

In the first half of 2013 I was in New York City every week. I was the Chief Creative Officer of a 275 person ad agency called Engauge. And we were in the process of selling the agency. A four person leadership team from Engauge shared our story, our work and our finances with 15 potential suitors, ranging from Conde Nast to the Paris-based advertising agency holding company, Publicis, who eventually purchased the agency. However, Conde Nast provided the greatest challenge in the process, because the room that we presented in was plastered with oversized prints of topless women. Which lead to my short-term bout with Attention Deficit Disorder.

LGA

One evening after one of our many meetings with potential investors on Wall Street, Engauge President Jeff Hilimire and I headed to the Laguardia airport for our flight home. But first we stopped and grabbed burgers at a barely-open Five Guys at the airport. It was in that small, yet-highly caloric moment, that we proceeded to have one of the most important conversations of my entrepreneurial journey.

Going through an exit (sale) process like we were going through, you are forced to think about the next chapter of your career. Because depending on who purchases your business, some unknown combination of the leadership team will no longer be needed in the new organization. Some of us were on the business equivalent of a Kamikaze mission. Or maybe it was the business equivalent to Russian Roulette. Or maybe I am just being dramatic with an international flair. Either way, Jeff and I each discussed our future in a very open Komono way (I can’t stop).

The Only Job For Jeff.

Jeff told me, ‘There is only one title I ever want again.’

I was curious what that was, so of course I asked, ‘What’s that?’

He said, ‘Founder.’

As a successful entrepreneur, his only interest was in starting businesses and in being an entrepreneur. He found no appeal in helping the company who bought the company that bought the company that he started.

But what about me?

I also had a great desire to start my own business. But unlike Jeff, I didn’t have experience starting my own agency from dust and growing it into a thriving success. So in between bites of my oversized Adam Albrecht Burger from Five Guys, I asked Jeff for advice on how I should get started on my entrepreneurial journey.

Jeff said, ‘The first thing you need to decide is where you want to start your business. Find a job in that market, move there, and spend two years developing your network there, while working for someone else.’ He said that after two years of serious networking, you should have the base you need to go out on your own, and start your own agency.

What I Did

This was really good advice. But I didn’t take it. Instead, I launched my advertising and idea agency, The Weaponry, in 2016 in Atlanta. But then, for family reasons, decided to relocate my family to Milwaukee. And of course, the business had to move too. Which means that I did the opposite of what Jeff suggested. I started a business, and then moved it to a new city, where I hadn’t warmed up my network at all.

From the beginning, my strategy was different. My network is very broad, with strong and valued friends and connections across North America. So I was determined to develop The Weaponry to be geographically agnostic. Technology has enabled us to live into my vision, and serve clients across the United States and Canada.

2 Years Later

This week marks the 2-year anniversary of our move to Milwaukee. So I couldn’t help but reflect on Jeff’s advice. The Weaponry is thriving, with great clients from coast to coast. But there is something special happening now. There is an interesting momentum building. We are being talked about when we aren’t around. We are contacted more than ever. People are stopping by, and inquiring about us, and wanting to talk to us, and get to know us at a distinctly different pace today.

I believe this is 2-year momentum. We are building on the 2-year base that Jeff originally recommended. It is an incredibly exciting time for us. And we no longer feel like a start-up. We feel like a confident collection of Weapons that know exactly how to handle whatever our clients need. Kind of like the A-Team, without Mr. T (aka B.A. Baracus, aka Mr. I Pity The Fool).

Key Takeaway

There is no one right way to go about launching a business. The key is to get moving. If you have been considering starting your own business, or making another significant change in your life, I encourage you to set your 2-year timer now, and start the process today.  Two years will give you plenty of time to go from that first step, to a confident swagger. Be persistent, be patient, and let’s talk about this again in two years.

5 ways for startups to win the cash flow game.

When you set out to start a new business people give you lots of encouragement, advice, warnings and worried looks. Even so, you don’t really know what lies ahead. You wonder what will be worse than expected, what will be easier than expected and what to expect when you are expecting (unless you already have that baby book).

Cash Money

A topic that everyone warned me about when I started my advertising and idea agency, The Weaponry, was cash flow. The basic issue is that you get paid for your work, and you have to pay bills, like salaries, rent and insurance. The problem is that you don’t always have an equal amount of money coming in as you have going out. Which means that you must have enough cash on hand to cover slow payments, slow months of work, or larger-than-usual expenses.

What I’ve learned

Cash flow challenges aren’t necessarily a result of a customer being delinquent in paying invoices. The challenges can simply be a matter of timing. Your projects, or deals, may take longer to complete, so it takes longer to bill, and thus longer to get paid. If you are delayed in sending out your invoices, that can funk up your cash flow too.

Avoid At All Costs

But regardless of the reason, running out of cash on hand is a common cause of death for businesses of all sizes. It is a lot like humans running out of oxygen, or blood. Which I’ve never done. But I know some people who have, and they wanted me to tell you to avoid it at all costs.

If you are thinking about starting a business, or already have a business and could use some advice, here are a few tips to keep the cash flowing and your business going.

5 Cash Flow Tips

Don’t quit your job until you absolutely have to.  A salaried job helps the cash flow in your startup in two ways. 1. It ensures that cash keeps coming into your world. 2. It decreases or eliminates the need to draw a salary from the business in order to pay yourself. This enables cash to build in your business. Like water behind a dam baby!

Start with more cash on hand than you think you need. Don’t start a business without a reserve. Inevitably you will need it. And if you can’t float an expense because you don’t have the cash around, you clients, suppliers, partners or employees will question your business-hood. And you don’t want your business-hood questioned.

Send your invoices as soon as the work is complete. Entrepreneurs have a lot of demand on their time. So it can be easy to let your invoicing slide while putting out fires and keeping plates spinning. But you have to keep your invoices flowing if you want cash to flow into your business. A good bookkeeper, aka God’s Gift To Entrepreneurs, and a repeatable invoicing process can help ensure that you don’t fall behind on this process.

Delay adding salaried employees until you have a 3-month runway.  We began The Weaponry with a freelance workforce. I wanted to be able to see 3 months of sustainable work ahead in each discipline before I committed to hiring a full-time, salaried employees for that role. The 3-month rule has been a very good guide for us. For other businesses the timing may vary.  Regardless, develop your own rule of thumb, and enforce it.

Keep 3 months worth of salary in reserve at all times. You never know when the demand for your product or service will go dormant. It doesn’t mean it won’t come back. But you have to be able to weather the winter in order to be around when the demand springs up again. Having the cash reserve on hand is like a squirrel storing nuts. A three-month reserve is good. A six-month reserve is better. A billion-month reserve is best.

Key Takeaway

Starting your own business is extremely rewarding. But to keep the rewards coming, you have to keep the cash flowing. It is important to understand that cash flow isn’t just a part of the entrepreneurial game. It is the game itself.

*To learn more of what I have learned through my entrepreneurial journey, please consider subscribing to this blog.

How do you measure your professional growth?

When I was a kid I loved being measured. It was a great way to track my growth. I loved standing against the wall and measuring my height to see how much I had grown since the last time I stood against a wall. But I have not grown a millimeter since I was 14 years old. I topped out at 6 feet and 1/4 inch. But I was thrilled to be 6-something and not 5-something. (No disrespect 5-Somethings. #heightgoals)

Weight

I used to love stepping on a scale to see how much weight I had gained too. While I didn’t get any taller after my freshman year, I did gain 65 pounds during high school. In the 20+ years since then I have never been more than 10 pounds above my graduation weight. But like most adults, I am no longer excited to see growth on the bathroom scale.

Taking New Measurements

Today I measure my growth in other ways. In 2016 I decided to undertake a personal growth challenge and start an advertising and idea agency. I knew this entrepreneurial adventure would push me to grow in a great number of ways. But when I first began my journey I’m not sure I could have identified those many areas of growth. Or perhaps more importantly, how I would recognize the growth when it occurred.  After all, there is no scale to step on to measure the size of you Entrepreneurium.

Last week I saw it.

Late last Wednesday afternoon I left my office and climbed into the driver’s seat of my car. I took a moment to reflect on my day. There, in the quiet of my car, I could measure my own growth as clearly as I could when I was a kid standing against the wall or stepping on the bathroom scale.

The New Growth

Here are a few things that happened that day that showed me how far I had come in my entrepreneurial journey.

  1. I went to my office at The Weaponry. What had started as a business idea in my head in 2016 is no longer just an idea in my head. It’s a real, physical space with walls, doors and windows. It’s located at 1661 N. Water Street, Suite, #206 in Milwaukee. Stop by when you have a moment.
  2. I spent an hour dealing with our employer-offered insurance. We now offer health and dental insurance to our full-time employees. I had to chase down information that morning to get our new group ID numbers. I then put on my HR Director hat and held an impromptu meeting to update our employees who have enrolled in our insurance. Then I distributed temporary ID cards. Even typing this feels like a big step forward. I will have a whole post on this process to share soon.
  3. I participated in my monthly CEO roundtable discussion. I meet with a group of six business owners on the second Wednesday of every month. This group is part of the Council of Small Business Executives (COSBE), organized by the Metro Milwaukee Association of Commerce (MMAC). I encourage you to click that link just to see how beautiful their picture of Milwaukee is. Milwaukee is a great city on a great lake. And I am thrilled to be here. But the discussions I participate in at these monthly meetings are a clear indicator of my professional growth over the past 18 months.
  4. I ended my day with a 45 minute discussion with our IT consultant. We are implementing upgrades to our IT infrastructure to meet the stringent security standards of the banking industry. There will be more to come on this in a future post. But when I stop and think about my expanded vocabulary in this space alone it is impossible not to recognize the growth. I’ve come a long way since I was a young copywriter penning headlines like, “It’s so responsive it knows which butt cheek you’re flexing.’  

Take Away

I don’t need a scale or measuring tape to document the growth spurt that I’m experiencing now. It is clearly evident in my daily actions, my language, and the growing circle of impressive people I spend my time with. This is exactly what I was after when I first experienced the urge for more growth, both personally and professionally. I know there is much I don’t yet know. But I am working on it. And that makes all the difference.

*To follow my journey please consider subscribing to this blog. If you’ve never subscribed to a blog before, consider this part of your personal growth. Yay you!