The one thing you need to have if you want to start a business.

I love a good proverb. It offers a great way to summarize and remember a simple truth. I recently stumbled upon an interesting old Chinese proverb. By stumbling, I mean I found it by accident. Not that I tripped and fell on top of it.

Here it is:

 ‘A Man Without a Smiling Face Must Never Open a Shop’ -Chinese Proverb

This proverb makes me laugh. It isn’t poetic. It lacks the thought-inspiring depth of Confucius. It’s what I would label a very niche-audience proverb. I don’t know if this was intended for the non-smiling crowd, or the maybe-I-will-open-a-shop crowd.

Smiling Is A Requirement

Regardless of how narrow and niche and blunt the proverb is, it is true. Businesses are about human interactions. If you don’t have a smiling face, you can’t show people you are happy to see them. Customers won’t feel welcomed, appreciated or valued. A person without a smiling face creates a poor customer experience. If you can take someone’s money, but can’t give them a smile in return, there will be no repeat business.

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Dr. Demond Means, one of my great clients, loves a good smile!

Make Them Feel Good

This proverb is a great reminder about the doors that open when we smile. Smiling makes you magnetic, pleasant and warm. Smiling make others feel good. And customers will pay a premium for that feeling. Customers and clients have a wide range of options to choose from. They will always go where they feel welcomed and appreciated. And a smile makes them feel both.

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My client Mike Bortolotti likes smiling. Smiling is his favorite.

Smiling Is a Customer Magnet

When I was young I spent a few valuable Saturdays working at a concession booth at a stadium. I smiled the whole time. It was clear that by smiling I gave the crowd walking past the impression that I was happy to see them. Which made them more likely to approach the booth. I’ll never forget that lesson. As a result I sold a lot of foam fingers.

Be A Good Host

As a business owner you must always put the customer first. You must be a good host. By putting a smile on your face you attract customers and keep them coming back over and over again.

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My clients Tarun, Payal, Nina and Jake like to see me and Adam ‘Henry’ Emery smile, even in India.

Resting Smile Face

Smiling is my default. I don’t put a lot of thought into it. Because I don’t have to. I am sure that my naturally smiley nature has been an important factor in my entrepreneurial success. I want to make my clients’ interactions with The Weaponry, my advertising and idea agency, the most enjoyable part of their day. And by the looks on their faces, it often is.

Key Takeaway

If you can’t put a smile on your face you can’t be an entrepreneur. Because if you can’t put a smile on your own face you certainly won’t be able to put one on anyone else’s. Customers have options. In the age of online commerce, one of the greatest reasons to enter a shop is to see a smiling face that is happy to help you. Offer a smiling face to every customer you see. And you are likely to see them over and over again.

If you know someone who could benefit from this message, please share it with them. 

Why you should invest more of your time in Total Focus.

When I was in college I had a great study routine. I went to the Helen C. White Library on the University of Wisconsin campus in Madison every Monday through Thursday night. I headed straight to the quiet study section of the ‘brary, found a private study cube, and focused intensely for 45 to 60 minutes at a pop.

15 Minute Breaks

At the end of each period of intense focus I would leave the quiet study space and head to the non-stop party in the Group Study section of the library. There I would talk with friends, or flirt with the ladies for 15 minutes.

Then I would head right back to quiet section for another Total Focus study session. I would repeat this routine for several hours, until it was time to take the Drunk Bus home and get some sleep.

I loved this routine. In the quiet section there were no distractions. No laptop, mobile phone, or smart watch. Just papers, pens, and books. In that environment my brain soaked up knowledge like a sponge. I felt intensely productive. I felt on top of game. And my good grades indicated it was working.

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Helen C. White Library is the big white building by the lake. Did I mention that Madison is beautiful?

Dealing With Distraction

Fast forward 2 decades, and I don’t feel intensely productive very often any more. Ever since I launched The Weaponry, my advertising and idea agency, there are distractions everywhere. In fact, even my distractions have distractions. My ever-present iPhone is always trying to feed me news and alert me and ping me and generally mess with me like a digital Larry, Curly or Mo.

My laptop is like a 3-ring circus of emails, Slack notifications and calendar notices. All of them are vying for my attention all the time. Most of us deal with this digital sideshow. But as a business owner it is unrelenting. And it can feel as if staying on top of the pinging and dinging is how you stay on top of the business. But it is actually the death of productivity by a million beeps, blips and bites.

Going Back To College

That’s why I am going back to college. I’m not actually enrolling and going to class and keggers and the KK. But I AM going back to Helen C. White Library mode. I am getting back into my periods of Total Focus. Or ToFo as I like refer to it. As in, ‘Yo, Bro, I need some ToFo!’ 

I recognize that ToFo is my superpower. ToFo, not Budweiser Light, brings out my best.*  ToFo helps me get the most accomplished. It helps me do my best thinking and creating. It makes me feel strong and capable. It unleashes the full power of mono-tasking. And I want more of this right now.

Scheduling The ToFo

I have at least an hour of ToFo in the morning when I write my blog. This focused, uninterrupted work helps me publish 3 new blog posts each week. I have also begun adding ToFo time into my work calendar. I am scheduling 60-minute periods of intensely focused work where I block out all interruptions and distractions.

I turn off the ringer on my phone, and the turn the phone over, so that I don’t hear or see any digital noise. I turn off Slack to avoid momentum killing Slack attacks. Then, for one hour, I am in ToFo mode. Just like I was back in the quiet study section at the library in Madison. I can literally feel the productivity and the progress at work as I am cranking through work and crossing things off on my daily to-do list.

ToFo For Everyone

I also want my team to be able to have more ToFo time for deep work. In the same way that we schedule meetings and lunch I want The Weapons to spend more time focused without interruption for longer periods of time. Which means scheduling time when they are not on a digital leash. It is good for my teammates. And it is good for business.

Key Takeaway

Find more time for ToFo. Silence your digital distractions. Be selfish. And mono-task for 45 to 90 minutes at a time. You can do this by scheduling time when you are totally available, and time when you are totally off limits to coworkers, clients and family. By scheduling this time the rest of your team knows when they can ask question and get feedback, and when the will have to wait. ToFo is your super power. You should use it every day.

*Click on this link to see some memorable beer commercials that treat beer as if it was Gatorade or Red Bull. I was totally inspired by these spots when I was a little kid. Go Beer!

Great Advice From Ludacris On How To Create Opportunities.

I study successful people. Seriously. Successful people is my favorite subject. I like it even more than gym class. If I was a contestant on Jeopardy, Successful People would be the first topic I would choose. If I had one last book to read on earth it would be about successful people. Unless that book was on the shelf next to Last Minute Tricks To Get Into Heaven For Those Who Giggled Too Much In Church.

I regularly read about, listen to, watch and ask questions of successful people. Recently I watched an interesting interview with the rapper Ludacris (Christopher Bridges). It was the kind of interview where you are on stage, acting as if you are having a normal fireside chat with a total stranger. Meanwhile, a thousand strangers in the audience eavesdrop on your conversation. But they don’t even hide the fact that they are eavesdropping. #TotallyAwkward

MultiPronged Success

At the end of the Ludacris interview they let the audience ask a few questions. A 20-something woman stepped up to the mic and told Ludacris that she wanted to be like him. She noted that he was a Rapper, Actor, Songwriter, Record Label Founder, Headphone Maker, Vodka Creator, Sneaker Line Designer, Restaurant Owner, Real Estate Investor and Philanthropist.

The young woman then listed all of the things that she was doing. Her verbal resume exceeded the number of titles Ludacris had. Which sounded ludicrous. I snickered at the absurdity of her self proclaimed resume. After sharing her laundry list of titles the unknown woman asked the world famous rapper what advice he had for someone who has ambitions to do so many things.

The Response

Luda might have been tempted to laugh at her. I half expected him to tell her to get out my business, my businasz! Or to Move! Or Rollout! Or that your time and your clothes got to coordinate. I was just hoping he was going to rhyme.

But instead of dropping giggles, verses or hardcore attitude on her, Luda dropped some great advice on the ambitious young woman. He said:

My best advice is to first get really, really good at one of those things. When you get really, really good at something it opens up doors that allow you to do the other things you want to do. -Chris ‘Ludacris’ Bridges

First Things First

This is excellent advice. You create great value for yourself when you provide the world with great value. You do this by first putting in the time to become really, really good at something rare and valuable. Which then creates opportunities to do other things that excite you.

Don’t be a Jack or Jill of all trades but master of none. Master one of those trades. The world will then ask you what else you want to do. Because if you are willing to put in the work to be great at one thing, you have what it takes to be great at many things.

Key Takeaway

It’s great to be ambitious. But serious success requires serious focus. Start by becoming great at one valuable thing. Use that greatness as a bridge to your next opportunity to create, lead, write, perform, teach, speak, launch or invest. Success sets off a domino effect of actions. But it all starts with that very first domino. That’s where your focus should be first.

It’s my birthday! Time for 5 new goals.

Today, May 25th, is my birthday. I consider my birthday the most important day of my life. Seriously. If it wasn’t for my birthday I doubt I’d have a wedding anniversary. Or kids. Or my birthday suit. Or a blog.

The Real New Year’s Day

I think of my birthday, not New Year’s Day, as the starting point of my year. And this year I am focused on some very important goals. Or as a Mexican soccer announcer would say, I have some ‘Muy Importante Gooooooooooals!’

My 5 Goals For The Next Year

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Me at work with my favorite saying.

1. Get More Aggressive.  Recently I’ve done more leaping and less looking. I’ve taken several premature steps forward on initiatives rather than taking the time to properly prepare, and consider all of the possible outcomes. The results have been impressive. By simply moving forward when I get an inkling I am creating more progress than I do when I carefully consider my options. So in the year ahead, less thinking. More doing. Or as Toby Keith said, a little less talk and a lot more action.

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 I remember being excited to hit 200 blog posts. That was almost 100 posts ago. Art credit goes to Intern Ava.

2. Write more.  I already write like I am Orville and Wilbur’s third brother. But in the year ahead I have goals to crank my typewriter up to 11. In addition to this blog that I post to 3 times per week, I now have 3 book ideas started. I also met with a couple of magazine publishers yesterday about writing a regular piece for their pub. (That’s slang for publication. I am not writing for an Irish bar.) How did this opportunity come about?  I got aggressive and contacted them on an impulse, before I really thought it through. (See Goal #1)

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I launched my first business with my cousin Brooks Albrecht. Now we’re discussing other ideas.

3. Create Another Business. There is something about entrepreneurship that is like Pringles. Because once you pop, you can’t stop. I have 3 leading business ideas I am currently working through. One involves cheese. (#WhenInWisconsin…) One is a franchise opportunity (not to be confused with a french fry opportunity). And the other involves fo real estate. (#forealdo). Of course I have other ideas that get added to the list daily. So I want to bring at least one of the ideas to life in the next year. But no matter which one wins, I want to eat more cheese.

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The stud in the middle is my man Enrique Perez-Guerra, my college athletic trainer. We reconnected recently after 20 years. My teammate Scott Brinen and I now video conference with each other once a month.

4. Become A Greater Connector. I am a dot connector. It is how I process the world. I love creating, maintaining and facilitating connections. This is my most meaningful contribution to the people in my circles. Because at the end of our days the only thing that really matters is the impact we have on each other’s lives. Wait, did that just get real serious, real fast? #crickets

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My family on the Riverwalk in San Antonio during Fiesta.

5. More Quality Time With Family. I put my family at the top of the list of people I want to connect with. Like the meatball on top of spaghetti. My family includes my wife, Dawn and children Ava, Johann and Magnus. But it also includes my parents, sisters and their families. As well as my very large extended family. Especially now that I am about to make my first lap around the sun without any grandparents. Which means my generation needs to prioritize and facilitate our gatherings now that my 4 grandparents are sitting together at the great card table in the sky.

Key Takeaway

Birthdays are important. They serve as an annual reminder of the scarcity of time. To make the most of each year, reevaluate what is most important to you on your birthday. Set new and higher goals and expectations. Then charge forward to meet them. It’s how we create a life worth writing about. Which, if I’m lucky, would be book number 4.

My Birthday Wish

If you want to do me a special free favor on my birthday, please subscribe to get this blog gift wrapped and delivered to your inbox. It would really mean a lot to me. The subscribe button is on the home page.

*Also, Happy Birthday to my sister Heather. Yes we share a birthday. No we’re not twins. #howweirdisthat

If you dream of early retirement you are in the wrong job.

Everyone has an ideal career path. For some it includes a 9 to 5 job, with no late nights and no weekends. For others it means working from home in your Underoos. And for others the ideal career ends in early retirement. Which makes me want to throw up.

Early Retirement

I hate the idea of early retirement. Yet people talk about it as if it was the Holy Grail. It is not. It is a way to escape an unfulfilling and unrewarding job.

The Better Alternative

You know what is better than early retirement? A really, really late retirement, because you love the work you do so much that you can’t imagine stopping. The Rolling Stones are older than dirt. But they still tour, still put on an amazing show, and still have fun doing it. But you don’t have to be a rockstar to love your job. I know accountants and receptionists, postal workers and even lawyers who deeply enjoy their work.

My Career

I have loved my entire career. In fact, by the end of my first week in advertising I was totally hooked. Every day brings me fun new puzzles to solve. Each job promotion has brought me new challenges, learnings and excitement. It doesn’t hurt that I also met my wife at work. #BenefitsHRdidNotTellMeAbout

When I launched my own advertising and idea agency, The Weaponry, the challenge of entrepreneurship and creating the perfect agency became an amazing and rewarding new adventure. Now I am constantly discovering other interesting career opportunities I hope I have a chance to pursuit before my ticker tuckers out.

Johnny Paycheck

Johnny Paycheck once famously sang, ‘Take This Job and Shove It!’ But I say take your early retirement and shove it. Instead, find work you’d rather not retire from. Do that and you are winning at life. And contributing and earning and learning and growing. And racing and pacing and plotting the course. #NameThatTune

The right work makes you feel strong, smart and productive. It makes you feel valuable and wanted. Most importantly, it makes you feel fulfilled.

Instead of escaping your career misery through the trap door of early retirement, make a change. Like Michael Jackson said. Do what you love, delegate or hire for the rest, and make money until you are too old to spend it all.

Key Takeaway

If you really want to retire early you haven’t found the right job. Find rewarding work and you will never want to give it up.

*If you know someone who needs to hear this message, please share it with them.

Why baby steps are the key to big progress.

I bet you have good ideas all the time. Ideas about inventions you should create, businesses you should start, books you should write, and funny comebacks you should have said (#TheJerkStoreCalled).

We all dream of writing a best seller and starting the next cover-of-Forbes business. Unfortunately, for most people, these are never more than dreams. Because most people have no idea how easy it is to make their dreams a reality.

Baby Steps

There is one simple element that changes dreamers into doers. It’s action. To make a dream come true you simply need to step towards it. You don’t need a giant Giannis Antetokounmpo or Stretch Armstrong-size step. Any baby step will do.

Launching My Business

When I really wanted to start my own advertising agency I started taking little actions that moved the idea forward. First, I bought and read books about starting and running a business. I followed the advice in the books, and actually wrote down my plans. Then I started following the plans. I met with entrepreneurs and harvested their insights and advice.

None of it was hard. Within months I had started a business in my spare time that would support my family. All because I kept taking baby steps.

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Not only is this a baby about to take her next step, it may be the cutest picture that has ever appeared in my blog. Credits go to Angeliz Olivares on Pexels.com

More Baby Steps

Over the past 2 weeks I have taken small but meaningful steps forward on several new projects:

  1. I have created a growing monthly meet up with my college track and field teammates that I think could have a major impact on many lives.
  2. I started writing a script for a live show that I think could become a template for live entertainment shows in every city in the world.
  3. I have taken steps forward to create a new food brand, because I recognized a wide open opportunity that no one else was grabbing.
  4. I contacted a publication and told them I was interested in writing a regular segment for them. I now have a meeting with the publishers in 4 days.
  5. I have started writing 2 different books.
  6. I have been actively studying real estate investing. Not just thinking about it.
  7. I have been sketching out new t-shirts I want to create.

What Happens Next

I am thrilled to have started all of these projects. But they are not reality, yet. They all require more action. In fact, none of the 8 things I started can or will move forward without me. So the baby steps have to continue. But if I keep moving I will have a new line of t-shirts to wear and sell, a food brand you could find at grocery stores, a real estate business, 2 new books, a regular meet up group format that could be repeated around the world, a regular column in a publication and a crazy live show you would pay money to see (even though everyone wears clothes).

Key Takeaway

Action is everything. It is the different between dreams that come true and those that vanish into the ether. Talk is cheap. Action is magic. If you just keep taking baby steps, before you know it, you will have completed a marathon of progress. So, when you get an inkling that you should create or do something, take a baby steps towards it. It’s how I created my advertising and idea agency. And it is how I’ll be able to bring all the other ideas to life too.

If you found value in this post you would also enjoy, The most important ingredient to entrepreneurial success.

*If you know someone who could benefit from this story, please share it with them.

How to really make your network work.

Your network is one of your most valuable assets. But how much work should you put into building and maintaining your network? It’s an even more important question to ask than how much wood could a woodchuck chuck if a woodchuck could chuck would. But I bet you don’t have a good answer to either question. And neither did I. Until now.

Gary Keller

Recently I bought a couple of books by Gary Keller. In addition to being a best selling author, Keller is the co-founder of Keller Williams Realty. Which, my Spidey Sense tells me, is how the company got its first name.

The One Thing

The 2 Keller books I now own are The One Thing, which I have not yet started, but assume is about going number one, and The Millionaire Real Estate Investor, which I highly recommend.

The Millionaire RE Investor

Your Work Network

In The Millionaire Real Estate Investor Keller writes a lot about Your Work Network. He breaks this network down into 3 concentric circles:

  • Your Inner Circle,
  • Your Support Circle
  • Your Service Circle

The inner circle is comprised of your mentors, partners and consultants. The support circle is comprised of the core people you need to support and advise you on specific work transactions. The service circle consists of all the people that you may need to perform specialized tasks with a limited scope.

Your 3 Rings

Regardless of whether you are involved in real estate or a stay at home mom or dad, you have a network with a similar 3-ring structure. Which is not to be confused with the 3-ring circus, 3-ring binder or the 3-ring rule when answering a call after a first date.

The Aha

Envisioning your network as concentric circles is useful, but not not mind blowing. However, I found Keller’s recommendation on how to maintain your network relationships thought provoking.

Maintaining Your Network

Keller writes that to maintain your work relationships you should:

  1. Call Them Every Month
  2. Mail Them Something of Interest Every Month
  3. Meet With The Members of Your Inner Circle Every Month

This is a great rule of thumb. Most of us probably fall nowhere near this level of contact with our network. But we should. Calling is easy. If you broaden the term mailing to include email and texting you can certainly do a whole lot of #2 (#snickering). And meeting with the members of your inner circle once a month should be a no brainer, scarecrow.

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My college teammate Bryan Jones is a Realtor with Keller Williams, and someone I talk to every month and meet with several times a year.

Key Takeaway

You get out of your network what you put into it. Try Keller’s advice to stay connected to those in your network once a month. Start with your inner rings. We should all fully invest in our inner circle on a monthly basis. However, increasing your investment in your middle, or even your outer ring could pay huge dividends for you both personally and professionally. So as Rhianna said, work, work, work, work, work on putting more work into your network. And you are sure to draw more great things your way.

*If you know someone who could benefit from this idea, please share it with them. 

The most important gift my mother gave me.

There are conversations that stay with you forever.  Today I am reflecting on a conversation that I had two decades ago. I was at the house of my high school track coach, Jude Dutille, in New Hampshire. Jude’s wife, Val made a comment that I will never forget. It was about my Mom.

Val observed that there was something unique about the kids in my family. It wasn’t that she thought me and my sisters Heather, Alison and Donielle were smart, funny, or kind.  It wasn’t that we were hard working, well mannered or good looking. It wasn’t even the crazy thing I wrote about it the post, What makes these siblings freakishly unique. (Which is worth the read.)  There was one noteworthy trait that Val recognized in me and my sisters. And she gave my Mom all the credit for it. It was our confidence.

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My parents and sisters.

Confidence

Val wondered what my Mom, Jill Albrecht had done to create such confidence in her children. I am not sure I had the answer in that moment 20 years ago. But today I do.

We felt confident because we knew were loved unconditionally. We felt confident because we trusted our Mom and our Dad. We always felt supported. Our Mom always made sure we were prepared. Because preparation is a major ingredient in the confidence recipe.

My Mom designed her home to feel safe. I had lived in 5 states by the time I started 7th grade. And despite the changes, or perhaps because of them, I always felt the stability of home, no matter what state, city or time zone we were in.

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My Mom and Dad at The Weaponry, my advertising and idea agency.

My Personal Success

Today I recognize the confidence my Mom developed in me as a key factor in my personal success. I have always believed in myself. Even when the odds were long and the path was uncertain. My confidence has played a major role in my career success. And it was my confidence that things would turn out well that allowed me to launch my own business 3 years ago, when there was really no proof that I could pull it off.

My Wife

Today, my wife Dawn provides our 3 children with the same type of support, security and preparation that I enjoyed as a child. While you can’t give someone else confidence, you can create the perfect environment for confidence to flourish. That’s exactly what  Dawn is doing.

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Dawn and her mom, Cynthia Zabel.

Dawn continues to bolster my confidence too. When I told her I wanted to leave my job and start my own advertising agency, she was 100% behind it. Her unwavering belief in me made me believe in myself. Launching a startup can be extremely scary. But the truth is I wasn’t scared at all. A major reason was that Dawn, who had the most to lose, never doubted that the business would be successful. And she was right.

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Dawn teaches our children to aim high.

The Power Of Self Worth

Lately, I have been studying the lessons of vulnerability expert Brene Brown. Brown, a famed vulnerability and shame researcher at the University of Houston, says there is one key indicator that helps people stick their neck out and feel comfortable with vulnerability. That key factor is worthiness. That’s exactly what my Mom always made me feel. I felt worthy of good things. I felt worthy of love, friendship, of career success, and high achievement. And that self worth has fueled my confidence, motivation and posture my entire adult life.

Key Takeaway

The greatest gift we can give each other are the building blocks of confidence and the self worth that comes as a result. My mother made confidence development a priority. My wife is building it into our children. Confidence is the fuel and the foundation for success. There is no greater source of confidence than our mothers.

Happy Mother’s Day to my Mom, Dawn, my mother in law, Cynthia Zabel, and to Val Dutille. Happy Mother’s Day to all the Mom’s who have worked hard to build confidence and self worth in their children. Your job is the most important of all jobs on the planet. The results of your work will not only last a lifetime, it will be passed along for generations to come.

*If you know a mother who deserves to hear this message, please share it with her.

 

The Eye-Issue Part 2. The Big Meeting.

Earlier this week I faced a problem. And the problem was on my face. On Sunday night I noticed that a blood vessel had burst in my left eye. It didn’t hurt me, but it hurt anyone who had to look at me. Unfortunately, my advertising and idea agency, The Weaponry, had a significant first meeting scheduled with a brand new client’s executive team.

Naturally, I was concerned about making an unnaturally gross first impression. So I wrote a blog post called, I have a strange problem I don’t know how to solve. And I want your help. I solicited advice on my best course of action. Readers like you, and maybe including you, offered great feedback.

If you haven’t already read that post, you may want to take a look at it before proceeding with chapter 2. Or you could be a rebel and read them in reverse order. You so crazy…

Here’s What Happened

In addition to writing the blog post, I called Calla Stanford, the Account Leader on the business. I told her about my eye. And then the plot thickened… It turns out that Calla was extremely sick and was about to go see her doctor. UFDA! (Ufda is not a text-cronym. It’s Norwegian for whatever you need it to mean.)

I sent a message to our client explaining that my eye had suddenly gone Red Rum, and that Calla was sick and would not be able to attend the meeting. I inquired about the possibility of moving the meeting. But I added that I was still willing to attend alone, and wear something that would protect their team from my evil eye. Like sunglasses, a grocery bag or a 1920’s dive helmet.

A few minutes later they called to tell me that they were looking for another meeting time. They called back again within the hour to say that it would be weeks before the same team could assemble. So they preferred to proceed with our original meeting time. And they were mentally preparing themselves for Eyemageddon.

Let’s Do This

I prepared to handle the meeting solo. Meanwhile, helpful friends, family and blog readers were offering great advice. Many people encouraged me to proceed as if there were no problem. Others said call the client to explain the situation and ask them how they want to proceed. Which, of course, is what I did.

However, the most popular advice I received was to proceed with the meeting as planned, but rock an eyepatch to cover up the offending eye. Several people encouraged me to take it one step further and brand the eyepatch with The Weaponry logo. Surprisingly, no one encouraged me to guzzle Visine.

Looking For An Eyepatch

As I was getting ready for work on the morning of the meeting, I asked my wife where we might have an eye patch. She told me to check our 8-year old son Magnus’ room. I went to his room, opened the drawer in his night stand, and within 5 seconds found an eyepatch! Yay! But a minute later, when I tried to put it on, I realized the elastic band was way too small to circumnavigate my head. Boo!

So I went back to the same drawer in Magnus’ room to see if there was any chance that there was another eyepatch that fit a more mature cranium. Sure enough, within 10 seconds of searching I found another eyepatch! And this one was big enough to fit Jack Sparrow’s head after a full day of compliments.

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Me and eyepatch number 2, looking like Eye Patch Adam.

The Meeting

I went to the meeting, solo, as planned. And it was great. I had properly warned them about my issue. I had given them the ability to choose how they wanted to proceed. So there was no surprise. And no disappointment. (That I know of.)

The issue created a great topic of conversation at both the beginning and the end of the meeting. But the eye was a non-issue in between. Instead, we focused on the business at hand. I also positioned myself at the front, on the left side of the room. This meant that the team primarily saw Righty Winksalot, (my nickname for my good eye).

After we wrapped up the business end of the meeting we all gathered for a photo. I always enjoy a good group photo op. But under normal circumstances I would not have taken a pic after a kickoff meeting. But then again, this wasn’t a normal circumstance.

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Me and 5 of the 7 clients who didn’t run from the meeting screaming.

Key Takeaways

  1. Ask and Ye Shall Receive. I received a lot of good, supportive and humorous feedback from my people that helped me make my decision. Thank you all.
  2. Honesty is the best policy. I shared my challenge with the new client and let them decide how they wanted to proceed. And they said Let’s Roll! So we rolled.
  3. Everyone loves an eyepatch. The amount of love shown for the eyepatch was a significant surprise. Then again, eyepatches are intriguing. Like a good ad, the eyepatch makes you stand out from the crowd, and makes people want to know more.
  4. Things go wrong all the time. You will never be able to avoid all problems. Learning how to deal with whatever comes your way is one of the most valuable skills you will ever develop.

*If you know someone with a bad eye, a nasty rash or simple chronic halitosis, who you think could benefit from this story, please share it with them.

**For those of you paying close attention to the details, the photo used as the featured image for this post was taken as a selfie, using Instagram. Instagram doesn’t un-reverse a reversed image. Therefore it looks like it was my right eye. But it is my left.