Life is an all-you-can-eat buffet. And I want to devour it all. My mouth is watering every morning when I wake up. My alarm clock is like Pavlov’s dog’s dinner bell. It has me rising each morning like Drooly Andrews to the sound of that music.
There are 3 areas of life’s buffet that interest me most. And none of them are Charlie Sheen-ian.
My 3 Driving Desires
I want to know everyone.
I want to read everything.
I want to visit everywhere.
I know this trifecta is impossible to accomplish. Probably. I can’t actually go everywhere, read everything and meet everyone. After all, I am not the Pope. (The hat doesn’t work with my hairdo.) But even unfulfilled, these 3 desires are important drivers. Like Donald and Minnie.
These 3 food groups are essential to your growth, wisdom and creativity. These are the 3 great sources of knowledge. The person who devours the most will know the most. Because the more you know about people, places and things the more you know about life. And the more you know about life the more you know yourself.
*If you know someone who could benefit from this message, please share it with them.
My family and I just returned home from a 4100-mile road trip. It was one of the great adventures of my life. I know that sounds dramatic. But the trip itself was dramatic. And I don’t just mean the dramatic splattering of bugs on the front of our car.
We pulled into our driveway last night just before 6pm, parked and began unloading our Family Truckster. As my 10-year-old son Magnus and I were walking into our home for the first time in a week and a half he turned to me and said,
I feel like I am a different person now. -Magnus Albrecht (10 y/o)
I told him I felt the same way. Over the past 11 days we had seen and done too much to be unchanged. We had seen a Jolly Green Giant and the world’s largest Holstein cow. We had seen famous presidents’ faces carved on a mountainside, creating the greatest marketing tactic in the history of state marketing.
We got an all-access tour of my cousin Rita and her husband Joe’s 2000 cow dairy where my kids got to pet wet and wobbly calves the moment they were born. If you want to follow a really great blog check out Rita’s blog So She Married A Farmer
We chased Lewis and Clark across the land and water they first navigated over 200 years ago. We saw fields of sunflowers, and I heard Post Malone every time.
We saw the world’s only Corn Palace. So there’s that.
We visited the Minuteman Missle National Historic Site and learned about all the nuclear missiles that dotted the Northern Great Plains, designed for peace, but ready to destroy the Earth and its inhabitants in just 30 minutes. Like a Dominoes pizza.
We had close encounters with moose, mice, mountain goats, elk, bighorn sheep, a fisher, prairie dogs and a dead snake.
We were surrounded by a herd of buffalo at the Theodore Roosevelt National Park in North Dakota. We swam in glacier-fed streams in Montana. We went cliff jumping. We saw geysers and gal-sers, glaciers and bubbling mud volcanoes.
We hiked to a lake fed by no less than 6 waterfalls. We hiked in badlands that looked like the moon, only closer, and less made of cheese. We camped just feet from where dinosaur fossils were found and can still be seen, and we lived to tell about it.
We connected the dots of 4100 miles of America. As a result, our brains, our lives, and our image of our country and our planet will never be the same. We developed new mental maps that showed the connections between previously unconnected places, experiences and ideas. Which is exactly why we adventure in the first place. To see, do, learn and grow.
Experience as much of life as you can. See the world. Understand it. It will help you grow and expand your views and thinking. It improves creativity and innovation. It will make you more compassionate and empathetic. It will help you relate to others. It helps you refuel and reset and come back smarter and more capable than before. You know, like a whole new you.
Today is the last day of 2019. Which is always a good time to look back and learn what worked and what didn’t. But since Strength Finder’s told me that I am a raging Maximizer, I really only focus on what worked. So that’s what I will do here. Without further ado, here is:
What worked for me in 2019.
1. Setting an alarm: I don’t remember sleeping in once this year. I think I set an alarm every day except Christmas Day, when I knew my 9, 12 and 14 year old human alarms would wake me up early anyway. I set my alarm for 6:00am every weekday, and 6:30am on the weekends. I get up and either write or workout first thing. My alarm has helped me get the most out of each day. Including weekends, vacation days and holidays.
2. Hard Work: It pays off. Maybe you have heard that somewhere before. I attribute much of what went well for me in 2019 to hard work. There just isn’t an easy way to accomplish great things without it.
3. Reading: I read a lot of books, magazines and graffiti in 2019. As a result, I am ending the year smarter, with many more ideas, and way more knowledge than I had at the beginning of the year. (Even if it doesn’t show.) Here are some of the books I read this year.
4. Exercise: Exercise is a critical part of my personal program. It helps me with my physical health, mental health, injury prevention, and self image. If I don’t burn off some of my energy regularly it brings out the Chris Farley in me.
5. Sleep: I have made a point of trying to get more sleep this year. When I do, it helps. Going to bed early is like sleeping in for productive people. So I try to do this when I can.
6. Writing The Perfect Agency Project blog. This blog was read in 120 countries in 2019. Which is crazy in any language. It has helped me share my entrepreneurial experiences and my career and life lessons with people all over the big blue marble. It helps me stay connected with people. And it makes me look for the key takeaways from everything that happens to me. Plus it gives me a place to write down all the silly things I want to blurt out in important business meetings.
7. Asking for introductions. I have met some of the most interesting, enjoyable and influential new people by simply asking for introductions. I plan to be very purposeful about doing more of this in 2020. (OMG! How many times I am going to think of Barbara Walters and Hugh Downs this coming year?)
8. Public Speaking: Public speaking opportunities have helped me meet a lot of great new people. It has also created several new business opportunities. And I have gotten several free bottles of water out of it.
9. Launching theweaponry.com: After 3 years in business without a real website where you could learn anything about my advertising and idea agency, The Weaponry, we finally launched a real website. Opportunities have markedly increased since then. Because websites help businesses. But now I also get to say that I built a multi-million dollar business without a website at my speaking engagements. #winwin
10. Opening our Columbus, Ohio office. The Weaponry has important Weapons and clients in Columbus, Ohio. So we decided to open an office there back in March. It has been great for our team and for business opportunities. It gives me another reason to spend time in this great city. Plus, it allows me to eat more Donatos pizza and get the Seriously Chocolate Milk from the UDF in C-Bus on the regular.
11. Taking Phone Calls and Meetings with students and recent graduates: It is easy to ignore young people as they are just starting their professional journeys. But don’t. I always try to make time for the juniors who are interested in talking to me. And this year those conversations have turned into new employees and people we would love to have work on our team when we can find space.
12. Guest Lecturing: I really enjoy guest lecturing for college classes. It gives me an opportunity to share what I know, meet new people, and get exposed to new perspectives and new talent. I think it would be cool to teach for realsies when I retire. Except they probably don’t let real professors swear in front of the students the way I do. #ItAlwaysMakesThemGiggle
13. Taking Vacations: Traveling is great for your mental health, creativity, world perspective, relationships and airline status. This year my whole family and I visited 11 states together. We came back with new stories, memories and Christmas ornaments. Take your vacation days. They are extremely important to your wellbeing and happiness.
14. Taking on projects with short turnaround times: We have done (and are currently doing) some crazy work on extremely short timelines. While rush projects are never ideal, getting things done that even our clients didn’t think could be done builds a lot of credit and camaraderie. It also taught me that there are two very different ways to spell comradery.
15. Getting Involved: I have volunteered to co-chair the marketing committee of the W Letterwinner’s Club at The University of Wisconsin. It has introduced me to a many great new humans who were also varsity athletes for the Badgers. It has enabled me to contribute my knowledge and skillz to the club. I am not saying that any of it was accepted or useful to the club. But it was offered. And like they say at church, it is the offering that counts.
16. Dates with my wife. My wife Dawn and I went on dates in 2019. We did dinner dates, breakfast dates, lunch dates, movie dates and a weekend away date. I wish we could do even more. I really like her. And I really like getting her all to myself. While I don’t recommend you dating my wife, I highly recommend making time for dates with your significant other.
17. Coaching: I volunteered to coach my son Magnus’s flag football team again this year. And I volunteered to be the throwing coach for my daughter Ava’s middle school track team. Both of them were extremely rewarding. It ensured that my kids had a fun and encouraging experience. And I got to share what I know. It also enabled me to develop relationships with other children in my kids’ grades. Now I have little kids yelling, ‘Hey Coach!’ at school events. It’s pretty fun. Although I always turn expecting to see Craig T. Nelson.
18. Productive Commutes: I try to make the most of my 25 to 40 minute commute to work and home. This year I packed that time full of audio books and podcasts. As a result I alway came home smarter than I left. I also used my commute to make a lot of phone calls to keep in touch with my people. It’s free time. Use it wisely.
19. Smiling: I smile a lot. Smiling is my favorite. People comment on the fact that I smile a lot a lot. (#notatypo) I attribute much of the positivity I get from the universe and its inhabitants to the fact that I smile a lot. It makes you seem approachable and interested. If you want to put just one thing that worked for me in 2019 to work for you in 2020, try smiling more.
Take a moment to reflect on what worked for you in 2019. Do more of that in 2020. And consider some of the things that worked for me. Especially the smiling. It’s my version of Kurt Vonnegut’s sunscreen.
*If you know someone who could benefit from this list, please share it with them.
My family has a sleigh full of Christmas traditions. Some are Christian traditions, like going to a candlelight Christmas Eve church service. Some are food related, like enjoying oyster stew, Honeybaked ham, pickled herring, Dawn-made biscotti, Egg Nog, and Glog. Apparently I’ll drink anything that ends with og.
We have Christmas movie and Christmas music traditions. We always have advent calendars. We send Christmas cards. And we have an Elf On The Shelf named Jingle Polar, who I will be happy not to see again for another 11 months. #LeastFavoriteTradition
The Best Tradition
My favorite Christmas tradition, besides going to the candlelight church service, is our ornament tradition. When my family travels, we look for Christmas ornaments from the places we visit. It makes for fun and focused souvenir shopping while we travel. And it makes gift shop owners happy. But that’s not the best part.
The Best Part
The best part is when we put up our Christmas tree. Because when we decorate our tree we pull out all of the ornaments from all of the places we have traveled over the years. So tree trimming becomes a look back at all the fun we have had. Like Clark Griswold watching his old home movies in the attic.
As we unpack each ornament we reminisce about our adventures together as a family. We talk about the cities, states, parks, museums, friends and family we want to see again. We talk about the sink that fell from the counter in the hotel room (Hilton, New York). And the time we got pulled over by the cops for speeding, but the cop really liked Dad’s funny t-shirt and let us go without a ticket (Forks, Washington).
A Few Examples
When fully decorated, our tree tells the stories of our travels, our time together and the high points of each year. It is like a pine-scented memory lane, lit up and displayed in our home for a month. It is a wonderful reminder of how lucky we are, how blessed we have been, and how much adventure has filled our lives. It makes it easy for us to tie the great things in our life to our religious beliefs and the tenants of Christianity. It makes me feel like I am wining at life. And I can’t wait to see what new ornaments we hang next year.
2019 has been great to me. My health is great. My relationships are great. My family is great. My prospects are great. And my go to word is apparently great. As I reflect on all that I am thankful for this is what I found.
15 Things I am Thankful For This Thanksgiving
1. The first laugh of the day. My friend Diana Keough, whom I share Milwaukee, Ohio, Atlanta and Columbia, Missouri connections with, introduced me to the concept of the first belly laugh of the day. I have since noted the first laugh of the day. It is something I am grateful for every day. And I try not to think too much about my belly.
2. Laughing until I cry. This is one of my favorite experiences in life. I have done it twice in the past 2 weeks. One of the times was when I found out that the number one song in America when my co-worker Sarah was conceived was Boys 2 Men’s smash hit, I’ll make love to you. (Thanks Paul and Debbie) You can find your own conception song here.
3. Travel. Travel is my favorite. It opens the mind, enhances creativity and empathy. And it creates life long memories. Or at least until the dementia sets in. My family and I did some really fun travel this year. Including a road trip that took us from Wisconsin to San Antonio, where I wanted to start a pie shop called Pie Alamo. We went to the Pacific Northwest. We visited British Columbia. Which I would have named Canadian Columbia, but nobody asked me.
4. Randomly seeing people I know far from home. I love running into people I know randomly. It makes the world feel smaller and full of surprises. This year I ran into friends totally randomly and unplanned in Seattle (Andy Bosley), Fort Worth (The Smith Family of Mequon), at basketball tournaments (college teammates Bobby Smith and Bobby Myers), at a hotel in Chicago (PJ Cannon) and at Ikea (Terry Schmitt).
5. Great new books. I love to read and learn. I am thankful to authors who write great books. And I am thankful to discover those books. This year I have added some really great reads to my library.
6. Seeing my two oldest friends in the world. My first memories in life were when I lived on a farm near the shore in Lincroft, New Jersey. My bestest friend was Steve Withycombe. I saw Steve in Seattle this summer for the first time since 2002.
My actual oldest, oldest friend in the world, is Andy Shirk who lives in Dallas. I thought we met on our own in Columbus, Ohio in 2010. However, soon after we met our parents dropped the bomb on us that we actually have known each other since I was born. Our parents lived in the same apartment complex at the time in Mansfield, Ohio, back in the 1970s. And they had pictures to prove it. I saw Andy and his hilarious wife, Megan in Dallas this spring. I am super thankful to have friendships that have lasted over 40 years.
7. The Weaponry The advertising and idea agency that I started in 2016 continues to be one of the greatest chapters in my life. I love our team of Adam (Henry), Kristyn (K-Lil), Kevin (Lower Kayse), Sarah (Ice), Simon (The Harper), Jeanne (Genie), Calla (Super) and Sally (Eggs). Plus our like-family-members Diana, Sue, Gary, Julie, Monica, Tony, John and Todd.
8. Clients It’s awfully hard to play advertising agency if you don’t have clients. I am a volcano of thankful lava for everyone who has trusted us enough to work with us in 2019.
9. My Family I am endlessly thankful for my wife Dawn and kids Ava, Johann and Magnus. I am at truly at home any place where the 5 of us are all together.
But wait, there’s more!
My parents, Robert and Jill, and my sisters Heather, Alison, Donielle and their families are amazing, and I got to see everyone this year.
But it doesn’t stop there!
My Mom is one of 9 kids (The Spraus) and my dad is one of 12 (The Albrechts). And I am extremely thankful to have so much family to call my own. Heck, I am even thankful that my Grandma Albrecht passed aways this year at 99 years old, because it gave my family a great reason to get together, and let’s face it, she was really old.
10. My friends I am lucky to have wonderful friends from many different chapters of my life. I am thankful for how they have all added to my story. Here are just some of my special friend groups.
High School friends (Hanover High School, Hanover, New Hampshire)
Vermont and New Hampshire Friends
New Jersey friends
College friends and roommates from the University of Wisconsin
College track teammates
People I met on airplanes
Dionne and Friends
11. Enthusiasm I am extremely thankful that I have as much enthusiasm for life and its mysteries, adventures and challenges as I ever have. Sometimes I think I have too much. And so does Dawn.
12. Faith This has been a wonderful year of faith for me and my family. My daughter Ava and son Johann took their first communion this year. Ava is in Confirmation class. Dawn and I have taught Sunday School and generally feel both the joy of giving and receiving in our church community.
13. Entrepreneurs I am extremely grateful for all the entrepreneurs who have supported and advised me. Entrepreneurship can be isolating or it can be uniting. I am thankful to be united with so many talented, experienced and sharing entrepreneurs. I belong to a great CEO roundtable group through the Metro Milwaukee Area Chamber (MMAC). And I have a strong tribe of entrepreneurs who I lean on regularly (Richards, Hilimire, Bandy, Florsheim, Salamone, Wong). And I am always open to adding more.
14. A Comfortable Home As the weather has turned colder, and the winter wind and snow have arrived in Wisconsin, I am extremely thankful for a warm and comfortable home. As Maslow’s knows, a comfortable home enables you to enjoy more joy in life.
15. Blog Readers Thank you to all of you who take time out of your busy day to read my blog. I appreciate your time, likes, comments and shares more than you will ever know.
There is a lot to be thankful for this Thanksgiving. The people in your life, laughter, knowledge and magical accidents are amazing gifts. If you have those things you can count yourself among the richest people on Earth. Happy Thanksgiving everyone!
Sometimes life gets in the way of my writing. Sorry. I try to spend an hour each day, five or six days per week collecting and sharing my thoughts here. My publishing goal is to share two posts per week. Which for the math-challenged is roughly 8-10 posts per month. But June came up significantly short. Like Emanuel Lewis. Or a Smurf.
I performed some June-y data analytics. By that I mean I counted some things. I only shared 5 posts. Or about 1 post per week. Then I tallied my travel over the past month. I was away from home for 17 days in June. Which means over half of my June was spent on the road. So while there wasn’t a lot of Doogie Howser-Style thought typing (comment if you understand this reference), there was a lot of travel.
In June I saw:
The COSI Museum
The place where the Kent Sate May, 4 Shootings happened.
The Statue of Liberty
The 9/11 Museum
The top of the Empire State Building
The Natural History Museum in NYC
The Maryland Mountains (yes this is a thing)
Lafayette, IN (#FathersDayVisit)
Athens, GA (twice)
People, People, People
I saw a lot of people in June. I visited clients. I saw my parents. I saw my cousin Tim in a random grocery store parking lot outside of Philadelphia. I saw former co-workers I hadn’t seen in 7 years. I saw the private equity studs that used to own Engauge, the adverting agency I worked at for 7 years. I got together with a whole gillooly of friends from my neighborhood in Atlanta. I even got to hear one of my doctor friends tell the story of how he learned to do pelvic exams.
When I set out to launch my perfect adverting agency, I wanted to build something that would 1. Create enough demand to keep me busy. 2. Provide enough income to be able to take family vacations. 3. Offer enough scale that I could step away from the machine for a few days and the machine would keep running.
Today, The Weaponry is delivering on all three points. But I need to stay focused on getting better, to make sure that doesn’t change. So while I may not have been able to share as often as I would like in June, I can share that what I’m working on is working.
I am not a control freak. I believe there is more than one way to skin a cat. Although most cats I have met strongly prefer not to be skinned at all. I like to hire good people and let them do their jobs. I am very comfortable delegating responsibility. With one notable exception.
When it comes to business travel I become a micromanager. You will never find me handing over my travel planning to an assistant or simply booking what everyone else is booking. Because when I travel for work I always have a hidden agenda… (cue the sinister music).
As the Founder of the advertising and idea agency, The Weaponry, my first priority on every business trip is to take care of business. I call this my Bachman-Turner Overdrive Philosophy. I want to arrive with plenty of time to prepare for the meeting or the shoot, or whatever I’m travel to do. And I build in enough time for a travel backup plan in case anything goes wrong.
But once the work plan is set I always turn my attention to my hidden agenda. It’s not finding great restaurants or a fancy hotel or seeing a great show.
My People Plan
When I travel for work I always think about the people I can see. Business trips offer us all a chance to keep in touch or reconnect with friends and family. I take advantage of this every chance I get. You should too.
The moment I know I need to travel I start working on my people plan. I study the location I am traveling. I look at a map to see who I know within a reasonable radius of my business.
Then I build my itinerary.
The 3 Parts To My People-Seeing Travel Plans.
Flight: I look at flight options that will get me in early enough and allow me to leave late enough to see my people. Often I will take the last flight home on any given day to help open my schedule and improve my odds of connecting.
Lodging: My lodging is always an important part of my plan. I book hotels that make it easy to see my people. This is either because the lodging is centrally located, or because it is in the middle of a pod of my peeps. However, sometimes the lodging is not a hotel at all. I stay with friends or family members whenever they offer to host me. This allows for the best people experience of all.
Car Unless I am staying in Manhattan or a similar car-unfriendly location I rent a car from Hertz. That’s because Hertz has the best cars, the best service and the best loyalty program. A rental car gives me the most flexibility to see my people. And it gives me the greatest people-seeing range. If I am ambitious, which I usually am, a rental car enables me see several people, over a large area, for a fixed price. This is a major advantage that rental cars have over a ride sharing service.
A Recent Example
Last Thursday The Weaponry conducted an all-day branding workshop with a client in Minneapolis. I scheduled a flight that landed in Minneapolis at 5pm on Wednesday afternoon. I picked up my rental car, then Jeanne, our amazing account director and I picked up two of our clients and went to a really enjoyable dinner. (Side note: One of those clients was a friend before she was a client. And the last time I had seen her was on a people-seeing side trip in Atlanta earlier this year.)
Then I dropped off Jeanne and the clients at their hotels before heading to my sister Heather’s house for the night. There I got to see Heather, her husband John, my nephew Addison, and nieces Rebekkah and Rachael.
Thursday was the branding workshop. It was great. Productive, insightful and fun.
Thursday evening I had dinner with Heather’s family at one of our favorite restaurants.
Then I met my friend Tom Burger for after-dinner lemonades. Tom and I were college roommates and track teammates at the University of Wisconsin. It was really great catching up on family, friends and careers.
Friday morning was special. I got up early and drove 70 miles west of Minneapolis to Hutchinson, Minnesota. I went to surprise my 98-year-old Grandma Albrecht. And boy was she surprised. Which made me think that surprises and 98-year-olds may not be a healthy mix.
It had been too long since I saw Grandma. It was a real gift to be able to spend a couple of hours alone with her. This was all the more special because I lost my other grandmother, Grammy Sprau, two months ago at 100 years old.
Then I drove back to Minneapolis and met my friend Mark Setterholm at his production company, Drive Thru. Mark and I had worked together on a fun Ski-Doo project many years ago and have kept in touch ever since. I got to see his latest office space, I reconnected with members of his team, and met new DriveThruvians. Mark and I had lunch, we updated each other on our latest work developments and talked about life in general. It was great.
Then I headed to the airport and home.
In the past two months alone I have had three business trips just like this. All of them were greatly enhanced with friends and family time. By integrating my work and personal life I am able to get the most out of both.
LinkedIn, Facebook and Instagram offer us a great way to stay in touch with our friends, family, and business associates. But it is not the same as seeing your people in real life. Take advantage of the opportunities to grow, maintain, rekindle or develop relationships while you are away from home. You’ll be glad you did. Life is short. And nothing matters more than our relationships.
I travel a lot for work. In fact, I am flying from Milwaukee to Miami right now. As we all know, 9/11 made travel tougher on all of us. Especially if you travel with liquids. Or have feet.
I own an advertising and idea agency called The Weaponry. Which means I am in the business of coming up with ideas that solve problems. But sometimes the problems I solve are my own.
One of my problems is that I have long hair. Not like Crystal Gale. But long for a guy. My hair also has some curl to it that turbocharges in high humidity. You know, like the kind of humidity I wil find this afternoon in Florida.
So, I am embarrassed to say, I need me some hair products when I travel. But none of my stash comes in airport-legal bottles of 3.5 ounces or less.
When I am only traveling for a night or two I use contact cases and fill the wells with the daily dose of whatever liquids I may need:
Leave in conditioner
Tears of a mermaid
These little cases help me travel lighter and quicker. Because these liquids are not in big bottles I don’t need to check a bag. Because they are not in small bottles I don’t need to put them in a ziplock bag, and then remove them when I go through security.
Try this contact case trick the next time you are traveling. Just make sure to keep your cases straight. I don’t want you to be mad at me when you put vodka soaked contacts in your eyes before you big meeting.
I love meeting new people. And I love helping people solve problems. And I got to do both of those things this morning before most people were alarmed by their clocks.
I arrived at Hartsfield Jackson International airport in Atlanta just before 6:30am for a flight to New York City. As I write this I’m flying to meet with a celebrity on the set of her TV show about some upcoming work we will be doing together. But as I stepped out of my car in the parking garage a panicked woman approached me saying,
“I’m so sorry to bother you. But I just locked myself out of my car. My phone, purse, laptop and suitcase are all locked inside. I don’t know what to do.”
Talk about an exciting start to your day! She said she was flying to St. Louis on an 8:00am flight. So we started going through our options. And yes, I said OUR options. Becuase as a professional problem solver when someone brings me a problem it becomes my problem too. Except for maybe hair loss. With hair loss you’re on your own.
So like a couple of resourceful first world problem solvers we sprang into action. I pulled out my trusty smartphone and we called the airport to see if they had an unlocking service. They didn’t. Boo. But they did offer us the phone number of a locksmith partner that may be able to help. Yay!
So we called the locksmith. And yes, they could send someone to help. Yay! But not until 9:00am. Boo.
So we looked at other options.
Me: Do you have a AAA membership?
Me: Do you have emergency services through your car manufacturer?
Me: Hmmm. Do you have any sevens?
Kelly: No. Go Fish.
Me: What time is your meeting in St. Louis?
Me: So a later flight won’t work?
Kelly: No. And my company is counting on me to be there. We have built a technology product for this client and they are refusing to close the deal becuase they don’t understand it. I need to walk them through how the product works and solves their problem or the multimillion dollar deal will fall apart! (Dun-Dun-Dun!)
Me: Do you have your drivers liscence?
Me: Why don’t we go see how we can get you through security without ID. (Heck, I got into bars in college all the time without an ID. How hard could it be?)
Kelly: (reluctantly) Let me check my car one more time just to make sure I’m not losing my mind.
At this point she walked back to her Ford Edge for another check. And I began searching on my phone for a Ford dealership that may be able to help.
A moment later she returned, slumped her shoulders and said, “You should go and catch your flight. And you can tell everyone on Facebook and Twitter that you met the dumbest woman in America. Becuase I have a Ford Edge. And the Edge has a keypad on the driver door.”
Me: Do you know the code?
Me: So you’re all set!
At this point Kelly and I, strangers only moments ago, hugged, laughed and cheered on the top of the parking deck at the airport in the pre-dawn darkness. We celebrated our victory like we had just won the Showcase Showdown on The Price Is Right.
So I made a new friend this morning before 6:45am. Kelly made her flight. I got a test run on a valuable problem solving scenario. The Ford Edge got serious credit for a great problem solving, flight catching and potentially deal saving feature. And as Kelly said, I got to tell all of my friends on Facebook, Twitter and LinkedIn about her morning. Have a great day Kelly! I hope you close that deal. But don’t close your car door until you have your key in hand.